News Categories: Press Releases
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Firstsource enters new partnership with Dynamic Healthcare Systems
Amherst, NY and Irvine, CA: Firstsource Transaction Services, LLC, part of the Firstsource Solutions Limited Global customized Business Process Management (BPM) services family, and Dynamic Healthcare Systems, a leading provider of enterprise-wide solutions for health plans participating in Medicare Advantage, Medicaid and Marketplace programs, today announced they have entered into a
The Impact of Brexit on Outsource Relationships
Rick Sturge, EVP Business Development at Firstsource, comments on the likely impact of Brexit on the outsourcing industry
Firstsource wins ‘Customer Service Team of the Year – Bronze’ at the 2016 ECCCSCAs
We’re delighted to announce that Firstsource has won the Bronze award for Customer Service Team of the Year for our work with giffgaff at the European Contact Centre and Customer Service Awards (ECCCSA).The award recognises Firstsource’s work with the leading mobile network provider to deliver a top quality member experience.
Firstsource unveils new and re-designed website
James Eyre, VP Marketing, offers an introduction to the new website Today, Firstsource launches its newly re-designed website, Firstsource.com. The site has been transformed with a fresh and original look and feel, new and engaging content, and an enhanced user experience. The revamped site features a series of short videos
Firstsource reports Second Quarter Fiscal 2017 revenues of Rs 8,844 million
Firstsource reports Second Quarter Fiscal 2017 revenues of Rs 8,844 million Y-o-Y growth of 12.3% EBIT of Rs 965 million Up Y-o-Y by 28.3% PAT (profit after tax) of Rs 713 million Up Y-o-Y by 21.5% Kolkata, October 27, 2016: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of
Firstsource promotes healthy lifestyles through “Biggest Loser” challenge
“I want to inspire people. I want someone to look at me and say because of you I didn’t give up” In recent years, there has been increasing focus on the effects of sedentary lifestyles. International research has shown links between prolonged sitting and serious health risks. Researchers have recommended
Firstsource Solutions and NOW TV win gold at the UK Customer Experience Awards
Firstsource Solutions, the UK’s customer experience expert, has won gold in the Technology and Telecoms category for its work with NOW TV at this year’s UK Customer Experience Awards. Firstsource also came in second place in the Engaging Customers Online category for its work with giffgaff, the mobile telephone network.
Firstsource and Stonewall partner to support LGBT inclusion
Firstsource joins LGBT group Stonewall’s Diversity Champions programme Stonewall works with over 700 organisations in the private, public and third sector Firstsource pledged its support to diversity and inclusion and become a member of the Diversity Champions programme, run by lesbian, gay, bi and trans equality charity Stonewall. From our
Firstsource launches UK’s first contact centre boot camp
Firstsource, the Cardiff based Outsource company, is letting its staff swap ringtones for muscle tone thanks to the launch of an innovative new boot camp, the first of its kind in the UK. With a study by experts at the University of Cambridge released last month claiming that sedentary office
Firstsource to provide digital customer support for BBC Worldwide’s ‘buy-to-keep’ service
Firstsource Solutions, a leading customer experience expert outsourcing company, has been appointed by BBC Worldwide to provide bespoke ‘digital customer support’ for its newly-launched BBC Store ‘buy-to-keep’ programming service. The commercial arm of the media corporation has launched the BBC Store, which has made over 7,000 hours of programming available
