News Categories: Press Releases
''
173
Firstsource Solutions recognised as a “Leader” in the IAOP 2018’s Global Outsourcing 100 List
London, 16 April 2018: Firstsource Solutions, a leading customer experience expert, has been recognised as a “leader” in the International Association of Outsourcing Professionals’ Global Outsourcing 100 List for 2018. Firstsource has also been named a “Superstar of the Global Outsourcing 100”, due to recent exceptional performance and high scores
Firstsource positioned as “Major Contender” in Everest Group’s Banking BPO PEAK Matrix™ Assessment 2018
Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Banking BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018. The positioning recognises Firstsource’s focus on excellence and delivery, and highlights the company’s commitment to providing a smart and collaborative partnership for
Firstsource takes home gold at the Welsh Contact Centre Awards
We are delighted to have celebrated multiple Firstsource award wins at the Welsh Contact Centre Awards last week! Over 700 guests attended the Awards at the Wales Millennium Centre on 9th March, presented by television presenter Claudia Winkleman. The annual event, now in its 19th year, is organised by the
giffgaff and Firstsource take home gold at the UK Complaint Handling Awards
giffgaff, the community-run network, and Firstsource Solutions, the customer experience expert, together have won the award for Best Personal Entertainment and Telecoms at the prestigious UK Complaint Handling (UKCH) Awards. The UKCH Awards recognise and celebrate organisations, teams and individuals who achieve excellence in managing consumer complaints. giffgaff and Firstsource
Firstsource Solutions appoints Sean Canning as President and Chief Operating Officer for Customer Management
London, January 2018: Firstsource Solutions is pleased to announce the appointment of Sean Canning to the position of President and Chief Operating Officer, Customer Management. Sean will be based in Firstsource’s Derry centre and will be reporting to Rajesh Subramaniam, Managing Director and CEO at Firstsource Solutions. Sean takes over responsibility
Firstsource shortlisted in North East Contact Centre Awards 2017
As published by North East Contact Centre Awards We’re delighted to announce that we’ve been shortlisted in four categories in this year’s North East Contact Centre Awards! The news follows our recent wins at the GSA Awards, UK Customer Experience Awards, ECCCSA Awards and our most recent shortlisting in the
Firstsource shortlisted in UK Complaint Handling Awards 2018
As published by Awards International We are thrilled to announce that we’ve been shortlisted for four categories in another prestigious award – the UK Complaint Handling Awards 2018! The news follows our recent announcements that Firstsource has also been successful in winning gold at the Global Sourcing Association Awards, the
Firstsource reports Second Quarter Fiscal 2018 revenues of Rs 8,730 million
Firstsource Reports Second Quarter Fiscal 2018 Revenues of Rs 8,730 million EBIT of Rs 934 million PAT of Rs 688 million Kolkata, November 01, 2017: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, reported its consolidated
Firstsource Solutions wins gold at the Global Sourcing Association Awards
Firstsource Solutions, the UK’s customer experience expert, has taken home the award for BPO Contract of the Year at this year’s Global Sourcing Association (GSA) Awards for its ongoing work with Sky. Now in their fourteenth year, the GSA Awards celebrate and showcase the best in the sourcing industry, from
Firstsource Solutions wins gold at the UK Customer Experience Awards
Firstsource Solutions, the UK’s customer experience expert, has won gold in the Large Contact Centre category for its Cardiff centre at this year’s UK Customer Experience Awards. Firstsource’s Kath Chivers, Vice President – Sales Operations, also won the CX Professional of the Year category at the awards on Friday. Now
