News Categories: Press Releases

Firstsource to create up to 300 new jobs in Cardiff

Firstsource Solutions UK, the UK’s leading customer experience expert, is set to grow its operations in Cardiff this year by creating up to 300 jobs in the city. The announcement follows Firstsource’s hat trick at the recent Welsh Contact Centre Awards, where Firstsource was awarded first place in the Diverse

Firstsource secures triple win at Welsh Contact Centre Awards 2017

Firstsource is thrilled to have won a hat-trick of awards at the Welsh Contact Centre Awards 2017, where we were awarded first place in the ‘Diverse Workplace’, ‘Trainer of the Year’ (for our colleague Kim Hughes) and ‘Industry Champion’ (for our colleague Rebecca Cook) categories. Around 700 guests attended the

Firstsource expands strategic partnership with Sky in new ten year deal

London, 31 January 2017: Firstsource Solutions UK, the UK’s leading customer experience expert, has signed a ten year deal to expand its existing partnership with Sky, Europe’s leading Entertainment Company. The deal comes as a result of Sky’s decision to consolidate its outsourced areas under the core TV and Broadband service

Firstsource enters new partnership with Dynamic Healthcare Systems

Amherst, NY and Irvine, CA: Firstsource Transaction Services, LLC, part of the Firstsource Solutions Limited Global customized Business Process Management (BPM) services family, and Dynamic Healthcare Systems, a leading provider of enterprise-wide solutions for health plans participating in Medicare Advantage, Medicaid and Marketplace programs,today announced they have entered into a partnership to

Firstsource unveils new and re-designed website

James Eyre, VP Marketing, offers an introduction to the new website Today, Firstsource launches its newly re-designed website, The site has been transformed with a fresh and original look and feel, new and engaging content, and an enhanced user experience. The revamped site features a series of short videos

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