RP Sanjiv Goenka Group

Inclusion & Diversity

Global Inclusion & Diversity

We believe in supporting different perspectives that make each one of us unique

Our strength lies in our differences

We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together.

Culturally Inclusive

We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.

Gender Neutral

We seek equal gender representation at all levels of the organization and provide an environment that is empathetic, secure, considerate, and free of harassment.

People with Disabilities

We ensure an equitable workplace environment and reach out to recruit team members with disabilities.


We seek multi-generational views, making generational diversity a priority. We embrace a culture that actively draws on the voices of diverse generations.

Parents at Work

We offer flexible arrangements to bridge the work and home divide by embedding, wellbeing, parental transition, and wider family caring policies.

Here’s where we’re at today

Firstsource has always been a diverse place and we’re improving day by day.

Inclusive Teams


of our employees in a survey stated they are delighted to be accepted as they are.

Women Represent


of our workforce.

Women Head


of our leadership positions.

Disability Inclusion


of our US employee base are with disabilities and overall, 1.36 % workforce globally.

Inclusive stories

Trans-inclusive Awareness

Awareness sessions on transgender related struggles/issues at the workplace, how to eliminate biases and misconceptions, what are discriminatory phrases, and how to use transgender terms more empathetically and inclusively.

British Culture Week

Quadrants of the Diversity & Inclusion network tied to each day with conversations centered around supporting differently-abled employees/customers, gender diversity, LGBTQ, and minority rights in the UK.


Firstsourcers at our Manila office discuss the evolving makeup of the LGBTQ workforce and reinforce the need to advance LGBTQ-inclusive workplaces.


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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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