We’re
Firstsource.
It’s great to
meet you.

REACCH Values

Our values are more than a
statement. They guide us and
keep us focused.

Environmental, Social and Governance

We’re in the business of sustainable
futures – for our communities,
our shareholders and our world.

Investor Relations

Transformational tech in the hands
of professionals. It’s our ‘Digital First,
Digital Now’ strategy – and it
maximizes value.

Leadership Team

Meet our executives who inspire
and lead our people, and work to
support our clients’ success every day.

Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it call, click, tap, message or chat.

Delivering great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial and mental
wellbeing.

The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.

And it’s all delivered through our four core areas of engagement: Digitally Empowered Contact Centers; Intelligent Back Office; Platforms, Automation and Analytics.