We’re
Firstsource.
It’s great tomeet you.
Firstsource is a specialized global business process management partner, and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
We make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.
Environmental, Social and Governance
We’re in the business of sustainable futures – for our communities, our shareholders and our world.
Investor Relations
Transformational tech in the hands of professionals. It’s our ‘Digital First, Digital Now’ strategy – and it maximizes value.
Leadership Team
Meet our executives who inspire and lead our people, and work to support our clients’ success every day.
Partnering with the leaders
1000+
2 of Top 5
7 of Top 10
5 of Top 10
Mortgage Lenders in the US
2 of Top 5
5 of Top 10
1 of Top 3
Utility companies in the UK
1 of Top 2
Broadcasting and Media companies in the UK
Our story, our moments
Established in 2001
Revenues of INR 60.2 Billion
(approximately $750 Million) in FY2023
150+ global clients including 18 Fortune 500 companies
and 3 FTSE 100 companies
Publicly Traded on Indian Stock Exchanges
Bloomberg: FSOL:IN
Part of RP-Sanjiv Goenka Group since 2012
Combined Revenues of $4.14 Billion in FY2022
- Power
- Carbon Black
- Consumer & Retail
- Media & Entertainment
- Education & Infrastructure
- IT-Enabled Services
- Sports
200 Million
Customer
interactions
23000 +
Firstsourcers
2 Billion
Back office transactions
5 Countries
39 Centers
Firstsource brands
OneAdvantage is a premier provider of innovative, technology-driven healthcare collection services. OneAdvantage’s solutions are designed to reduce bad debt, improve cash flow and create value for our clients.
Awards
2024 Lending services – PEAK Matrix® Assessment
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Leader
CSA & ESG Score
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Reflecting our commitment to sustainability principles in 2023, we have received a rating of 62 (CSA & ESG score) out of 100 in our very first global submission.
Sustainability Yearbook Member
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Included in the top 15% across all industries.
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Recognised for our Global Sustainability efforts in 2023, across 9,400 companies that participated in the S&P Global Corporate Sustainability Assessment.
Build your future.
Build your dream.
We’re always looking for bright, inspired, kind people to join our team at Firstsource. Let us introduce ourselves and learn how we
Aspire. Achieve. Advance. At Firstsource
Let’s get started
Share business inquiries below. Looking for something else?
Check out job applications and for employee reference checks.
Share business inquiries below. Looking for something else?
Check out job applications and for employee reference checks.
