It’s great to
Our values are more than a
statement. They guide us and
keep us focused.
Environmental, Social and Governance
We’re in the business of sustainable
futures – for our communities,
our shareholders and our world.
Transformational tech in the hands
of professionals. It’s our ‘Digital First,
Digital Now’ strategy – and it
Meet our executives who inspire
and lead our people, and work to
support our clients’ success every day.
Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it call, click, tap, message or chat.
Delivering great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial and mental wellbeing.
The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.
Partnering with the leaders
2 of Top 6
7 of Top 10
5 of Top 10
Mortgage Lenders in the US
2 of Top 6
5 of Top 10
1 of Top 3
Utility companies in the UK
1 of Top 2Broadcasting and Media companies in the UK
Our story, our moments
Established in 2001
Revenues of INR 59.0 Billion
(approximately $795 Million) in FY2022
150+ global clients including 17 Fortune 500 companies
and 9 FTSE 100 companies
Publicly Traded on Indian Stock Exchanges
Back office transactions
* Puerto Rico is a partner location
Disability Confident Leader
Level 3 Disability Confident Leader in the UK
Bloomberg Gender Equality Index 2023
Second consecutive year
BPO Innovation Summit & Awards 2022
Stratus Award for Cloud Computing for Healthcare Cloud
Build your future.
Build your dream.
We’re always looking for bright, inspired, kind people to join our team at Firstsource. Let us introduce ourselves and learn how we
Aspire. Achieve. Advance. at Firstsource.
Talk to us
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