Environmental, Social, and Governance

Operating with intelligence. Leading with responsibility. Delivering lasting value.
Environmental, Social, and Governance

Our Reporting Frameworks and Rating Partners

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Environmental, Social, and Governance

FirstConscious - Turning Responsibility into Action

At Firstsource, we believe responsible growth is built through the choices we make, the actions we take, and the impact we create.

FirstConscious brings our environmental, social, and governance commitments into how we do business. It encompasses our efforts to advance climate action, foster an inclusive workplace, uphold ethical business practices, and strengthen responsible governance, among other priorities.

Our Double Materiality Assessment helps us identify and prioritize the environmental, social, and governance topics that matter most to our business and stakeholders. These topics are reflected in the FirstConscious framework, guiding our focus as we work to address our impacts, manage risks, and pursue opportunities. Through these efforts, we continue to integrate sustainability into our decisions and create long-term value for our stakeholders, our business, and the communities in which we operate.

Leading with Purpose

Dr. Sanjiv Goenkaquote image
As we look ahead, our focus sharpens on climate resilience, AI-powered operational efficiency, inclusive talent development, and equitable regional growth. Guided by a governance-led, stakeholder-focused approach, we remain committed to leading by example and to becoming one of the most sustainable companies in our industry.
Dr. Sanjiv Goenka
Chairman
Ritesh Idnaniquote image
Our ambition is backed by execution. We’re embedding ESG into how we design solutions, grow talent, build technology, and drive outcomes, making responsibility a lever for innovation and long-term value.
Ritesh Idnani
MD & CEO
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Environment

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Governance

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United Nations Global Compact

Since 2023, we have been a proud participant in the United Nations Global Compact (UNGC), reinforcing our commitment to responsible business and sustainable development.

Guided by the UNGC’s Ten Principles on human rights, labor, the environment, and anti-corruption, we strive to embed responsible practices into our business and strengthen our contribution to a more sustainable and inclusive future.

Through FirstConscious, our integrated environmental, social, and governance (ESG) framework, we translate these commitments into action across our operations. By bringing together our sustainability priorities, governance practices, and initiatives, FirstConscious supports our efforts to advance environmental stewardship, foster an inclusive workplace, and uphold ethical business conduct.

Our participation in the UNGC complements this ongoing work and reinforces our commitment to working with stakeholders to create long-term value and contribute to sustainable development.

Environmental, Social, and Governance

Firstsource Advances Climate Action with SBTi-Validated Targets

Firstsource's Near-Term and Net Zero targets have been validated by the Science Based Targets initiative (SBTi). This means our climate commitments are aligned with the 1.5°C pathway and the latest climate science.with the latest climate science and independently validated.

SBTi is widely recognized as the global benchmark for corporate climate action, helping ensure that businesses organizations set emissions reduction targets consistent aligned with what climate science says indicates is necessary is needed to limit global warming.

Through FirstConscious, our global ESG framework, we're embedding climate action into the way we operate, make decisions, and create long-term value. This validation reinforces that our climate ambitions are not only ambitiousbold, but are measurable, science-based, and accountable.
Environmental, Social, and Governance

Top 1% in S&P Global CSA and Sustainability Yearbook

We achieved an ESG and CSA score of 87, ranking #1 globally in the Professional Services sector. We were also recognized with "Top 1% S&P Global CSA Score" and included in the S&P Global Sustainability Yearbook for the third consecutive year.

Environmental, Social, and Governance

B Ratings in CDP Climate and Water Security, and A in Supplier Engagement

In FY2025-26, we received B ratings in CDP Climate Change and Water Security disclosures and an A rating in the CDP Supplier Engagement Assessment for FY2025 performance. These ratings reflect our continued focus on climate action, environmental transparency, and engagement with suppliers on climate-related issues.

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Environmental, Social, and Governance

Bronze Medal in EcoVadis 2026

We received a Bronze Medal in the 2026 EcoVadis assessment, achieving an overall score of 70/100 and ranking in the 81st percentile globally. This recognition reflects our performance across EcoVadis’ sustainability assessment.

Environmental, Social, and Governance

Reports and Notices

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TNFD Report FY2025-26

FY 2025-2026

UNGC Certificate 2024-25

FY 2024-2025

ESG Report FY 2024-25

FY 2024-2025

UNGC Certificate 2025-26

FY 2025-2026

SBTi-Validation-Statement

FY 2025-2026

UNGC Certificate 2026-27

FY 2026-2027

ESG Report FY2025-26

FY 2025-2026

FSL CDP FY 2025-26

FY 2025-2026

GHG Verification statement FY25-26

FY 2025-2026

SIA CSR Projects 2022-23

FY 2022-2023

SROI CSR Report 2022-23

FY 2022-2023

SROI Report 2025-26

FY 2025-2026

SIA Report 2025-26

FY 2025-2026

ESG Report FY2023-24

FY 2023-2024

ESG Report FY 2021-22

FY 2021-2022

ESG Databook 2022-23

FY 2022-2023

ESG Report 2022-23

FY 2022-2023

GHG Assurance FY 2023-24

FY 2023-2024

FSL CDP FY 2023-24

FY 2023-2024

TCFD Report FY2023-24

FY 2023-2024

Board Approved CSR Projects 2023-24

FY 2023-2024

SIA Report 2023-24

FY 2023-2024

SROI Report 2023-24

FY 2023-2024

Verification Statement_FSL_ZWL_FY 24-25

FY 2024-2025

FSL CDP FY 2024-25

FY 2024-2025

GHG Assurance Statement FY 2024-25

FY 2024-2025

SROI Report 2024-25

FY 2024-2025

SIA Report 2024-25

FY 2024-2025