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Environmental Social and Governance

We Make It Happen

Improving our world, together

At Firstsource our journey towards ESG (Environmental, Social, and Governance) excellence and sustainability embodies our strong commitment to collaboratively make a positive impact on our people, planet and communities. Through responsible environmental practices, ethical governance, and a strong focus on social well-being, we believe we can create a brighter, more sustainable future for all. This message encapsulates our shared vision of a better world and reflects our dedication to fostering meaningful change in partnership with our stakeholders.

As a responsible organization, we are placing our commitments to society and the planet on equal footing with profitability. Exploring every opportunity for integrating the material aspects of ESG into our processes, to transition into a leading, sustainable, and purpose-driven business.

Also, we are continuously monitoring and analyzing data to improve our performance in reducing our environmental footprint, supporting our communities, and creating inclusive and safe workplaces.

Our Reporting Frameworks and Rating Partners

United Nations Global Compact

Firstsource Solutions proudly announces its membership in the United Nations Global Compact (UNGC), a significant leap forward in our journey towards sustainable business excellence.

Driven by our unwavering commitment to integrity and innovation, this initiative solidifies our pledge to champion human rights, uphold rigorous labor standards, safeguard the environment, and combat corruption.

By aligning with the UNGC, Firstsource Solutions not only reaffirms its ethical foundation but also spearheads a collective effort to drive positive societal and environmental impacts. Together with our stakeholders, we are poised to innovate, collaborate, and lead the charge towards a sustainable and inclusive global economy.

Certificate of participation from UNGC

Firstsource has committed to near-and long-term company-wide emission reduction targets in line with SBTi

At Firstsource, our commitment to a sustainable future is unwavering. We are pleased to share our recent commitment to the Science Based Targets initiative (SBTi) and Net-Zero targets. As a purpose-led organization, this significant step underscores our dedication to sustainability and aligns with our commitment to creating a positive impact on the planet.
 
We are looking forward to the journey ahead. Together, we make meaningful change happen and contribute to a sustainable future.

Leadership message

In today's world, the businesses that will thrive are those that integrate sustainability into the core of their operations. At Firstsource, we are deeply committed to understanding and addressing the impacts of climate change on our operations and stakeholders. Our aim is not only to enhance our resilience but also to drive positive change within our industry and communities.

Dr. Sanjiv Goenka

Chairman

We recognize that climate change presents both challenges and opportunities that must be addressed with diligence and foresight. At Firstsource, we are taking bold steps to reduce emissions, adopt sustainable practices, and create value for all our stakeholders, not just shareholders, but the communities we serve and the planet we share. As a purpose-led organization, “We Make It Happen” by embedding sustainability into everything we do!

Ritesh Idnani

MD & CEO