Making a difference together: our social impact
Working each day to make a difference
- Creating an equitable workplace through Inclusion and Diversity
- Improving access to jobs for the socio-economically challenged population through Impact Sourcing
- Designing CSR initiatives focused around promoting gender equity, education, healthcare, arts, culture and sports.
Inclusion & diversity
At Firstsource, we recognize that Diversity, Equity, and Inclusion (DE&I) are integral to our Environmental, Social, and Governance (ESG) commitments. Our DE&I initiatives are not just about policies; they are about creating meaningful change, ensuring equitable opportunities, and fostering a workplace where every employee feels valued and empowered. Over the past few years, we have taken significant strides to embed DE&I into our business strategy, governance structures, and community engagement efforts, driving both social impact and business success.
46%
34,651
83
37.78%
Impact sourcing
Collaborating with NGOs, sourcing partners and government organizations across Asia, the US and Europe we aim is to hire 10,000 impact workers.
Community outreach
Our Vision is to be a good corporate citizen in all aspects of our operations and activities. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders. The way we do business reflects our commitment to profitable growth, sustainable development and integrity
Our goal is to be a purpose driven and socially responsible Company, empowering lives by advancing access to Education, Environment, and Healthcare, promoting Sports, Arts, and Culture, and supporting gender equality and women empowerment – to improve the overall quality of life
Community outreach model
Our Community Outreach Model deploys four interconnected avenues of engagement, leveraging our resources, business expertise, and dedicated volunteer base:
- Corporate Social Responsibility (CSR) Projects – Directed funding for robust projects (Education, Empowerment, Environment, Healthcare).
- Employee Volunteering & Giving – Hands-on involvement in everything from skill-based mentorship to environmental clean-ups.
- Leadership Participation – Senior leaders mentor, innovate, and represent Firstsource at social impact conclaves.
- Impact Sourcing & Special Projects – Strategic alliances that ensure local relevance and operational efficiency include corporate donations and probono volunteering.
Our outreach program FY2025
1027
6,842
INR 72.90 Mn
21,042
ESG Report FY 2024-25
Invested in communities digital skilling of rural women entrepreneurs
About FFE scholarship
B-Tech in Karnataka. In the year 2021, all of them graduated with flying colors and most of them are placed in jobs. As a next step, through our continued support during 2021 year, Foundation for Excellence (FFE) team were able to fund the annual scholarships of 12 brilliant and financially needy B-Tech scholars from 6 states in India where Firstsource has biggest operation. These 12 scholars will receive annual scholarship as well as various value added training/workshop to chase their career dreams and become successful.
This scholarship has been supporting me financially, in meeting my educational expenses and hostel fees, which has helped in reducing the financial burden on my family and has motivated me in achieving my career goals. I really appreciate the initiative taken by Firstsource and FFE to help me with my education and to fulfil my dreams. Me and my family will always be grateful for your help. I find it inspirational how your contribution is building someone’s career. I am willing to do the same whenever I am ready to support. Thank you for believing in me
Awards and accolades
S&P Global Sustainability Award
S&P Global Sustainability Award
