Diversity, Equity and Inclusion
We believe in supporting different perspectives that make each of us unique
How we include everyone
Inclusive workplace
Every difference is valued here. We build an environment where practices are equitable and every person feels they genuinely belong, because that is how we unlock what our people are truly capable of.
Enhancing client experience
When our teams reflect the world our clients operate in, we serve them better. Diversity is not just good culture. It makes us sharper, more empathetic, and better at delivering for the people who matter most.
Enabling communities
Belonging does not stop at the office door. Through ERGs, networks, and partnerships, we build connection and drive positive change inside Firstsource and in the communities around us.
Where we stand today
84%
of employees feel accepted as they are
46%
women workforce
38%
women in leadership positions
94
nationalities
7%
of US employees with disabilities
12
countries
Our programes and initiatives
DE&I learning nudges
Real conversations about the challenges transgender colleagues face at work. How to recognize bias, what discriminatory language looks like, and how to use transgender terms with empathy and respect.
International awareness days
From Black History Month to Pride Month to International Women's Day, we mark the moments that matter with education, celebration, and honest conversation across our people.
DE&I week
One week a year dedicated entirely to going deeper. Expert panels, themed days, workshops, and community partnerships that bring the conversations we need to have into the open.
Workshops
Hands-on sessions that go beyond awareness into action, covering ERG governance, stakeholder influence, executive sponsorship, and personal wellbeing in an inclusive workplace.
Learning sessions
Regular opportunities to build real knowledge around DE&I fundamentals, allyship, mental health in marginalized communities, and what it means to be a genuine advocate at work