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Firstsource Solutions Reports First Quarter Fiscal 2022 Results

Revenues of Rs. 14,848 million; Y-o-Y growth of 39.8%; Operating Margin of Rs. 1,800 million; 12.1% of Revenues; PAT of Rs. 1,345 million; 9.1% of Revenues

Do more with our Digital First, Digital Now approach

Everything you need to create a digital-first organization, with a human touch.

Our values, our DNA

Our value statement is an important navigation tool, keeping us focused on what truly matters.

Our strength lies in our differences

Immerse yourself in a culture of acceptance and inclusivity.

Firstsource ranked amongst Everest Group BPS Top 50TM. Placed in Top 10 Service Providers by Growth.
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Unleash your digital superpower

When done right, digitalization drives unparalleled agility, scalability and productivity. We complement your human capital with our ‘Digital First. Digital Now’ approach to create the greatest business impact. Our custom solutions across Banking and Financial Services, Mortgage, Healthcare, Communications, Media and Technology, and Diversified industries are designed to power growth.

Five Leadership Lessons for Leading Transformation

Leadership advice from 120 senior executives who’ve done it

Five Leadership Lessons for Leading Transformation

Leadership advice from 120 senior executives who’ve done it

Over 100 global businesses partner with us to accelerate their digital agendas

Enabling 300+ associates to work from home in two weeks

Designing an omnichannel strategy to delight today’s multi-channel customers

3 tools to evaluate your progress on chatbots

Making headlines

Unleash the power of digital: Explore our offerings


Digitally Empowered Contact Center
The future of customer service – elevating customer experience in the moments that matter.

Intelligent Back Office
Introduce intelligence at the core, reimagine your back-office.

Platforms, Automation and Analytics
Modernize processes, unlock business Insights, elevate customer experience

Awards

Everest BPS Top 50

  • Ranked amongst Everest Group BPS Top 50

  • Placed in Top 10 Service Providers by Growth

HousingWire Tech100

  • Automated Post-Closing Platform-based Solution

UK Complaint Handling Awards

  • Best Complaint Handling

  • Best Complaint Handling Team of the Year

Best Complaint Handling
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