When done right, digitalization drives unparalleled agility, scalability and productivity. We complement your human capital with our ‘Digital First. Digital Now’ approach to create the greatest business impact. Our custom solutions across Banking and Financial Services, Mortgage, Healthcare, Communications, Media and Technology, and Diversified industries are designed to power growth.Â
US telecom and media company saves $4M annually by supporting contact center associates with digital assistants
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Making headlines
ISG Provider Lens – Contact Center – Customer Experience Services
Leader all four CX quadrants
– Digital Operations
– AI & Analytics
– Work from Home
– Social Media CX
UK National Contact Centre Awards
Most Effective Distributed Workforce – Silver
Global Sourcing Association Awards
In partnership with Post Office Insurance
Business Services Project of the Year – Gold
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Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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