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Firstsource Solution Reports Q2 Fiscal 2022 Results

Revenues of Rs. 14,286 million; Y-o-Y growth of 20.3%; Operating Margin of Rs. 1,791 million; 12.5% of Revenues; PAT of Rs. 1,350 million; 9.5% of Revenues

Firstsource a leader in Contact Center - Customer Experience Services
ISG Provider Lens
Launching the Firstsource Healthcare Cloud -
Driving the next wave of digital transformation.
Transforming healthcare, the cloud way.
Do more with our Digital First, Digital Now approach

Everything you need to create a digital-first organization, with a human touch.

Our values, our DNA

Our value statement is an important navigation tool, keeping us focused on what truly matters.

Our strength lies in our differences

Immerse yourself in a culture of acceptance and inclusivity.

Firstsource ranked amongst Everest Group BPS Top 50TM. Placed in Top 10 Service Providers by Growth.
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Unleash your digital superpower

When done right, digitalization drives unparalleled agility, scalability and productivity. We complement your human capital with our ‘Digital First. Digital Now’ approach to create the greatest business impact. Our custom solutions across Banking and Financial Services, Mortgage, Healthcare, Communications, Media and Technology, and Diversified industries are designed to power growth.

Collections of the Future

A study by Everest Group and Firstsource

Five leadership lessons for leading transformation

Leadership advice from 120 senior executives who’ve done it

Over 100 global businesses partner with us to accelerate their digital agendas

PE-backed healthcare business creates $20 Million EBITDA impact across multiple lines-of-business and geographies

The five key battlegrounds in financial services

How to unlock the potential of employees to scale automation with a citizen development model

Making headlines

Unleash the power of digital: Explore our offerings


Digitally Empowered Contact Center
The future of customer service – elevating customer experience in the moments that matter.

Intelligent Back Office
Introduce intelligence at the core, reimagine your back-office.

Platforms, Automation and Analytics
Modernize processes, unlock business Insights, elevate customer experience

Awards

UK National Contact Centre Award

UK National Contact Centre Awards

  • Team Manager of the Year (Outsourced) – GOLD

  • Contact Centre Manager of the Year (Outsourced) – BRONZE

Everest BPS Top 50

  • Ranked amongst Everest Group BPS Top 50

  • Placed in Top 10 Service Providers by Growth

HousingWire Tech100

  • Automated Post-Closing Platform-based Solution

Join Firstsource
Bring your big ideas and dreams. Aspire. Achieve. Advance.

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