Generative AI has rapidly emerged as a transformative force, reshaping the healthcare industry and establishing itself as a critical driver for innovation. Firstsource is proud to be listed as a 'Front-runner' in Everest Group report AI-deas to Action: Operationalizing Generative AI in Healthcare Payer recognized for its AI platform and deep domain expertise;and AI solutions that are enabling faster, more accurate claims processing, improved member support and communication, and personalized service and care.
With a scope of research spanning product development, member engagement, network management, care management, claims management, risk and compliance, AI-deas to Action: Operationalizing Generative AI in Healthcare Payer focuses on the value promise of gen AI across the healthcare payer value chain, market adoption in payer, and the review of a select group of leading service providers around the following:
- Gen AI Scale: AI revenue, client reach & engagement
- Gen AI Partnerships: Breadth of partnerships with cloud, software and other AI capabilities
- Gen AI Use Cases: Industry-specific use cases in flight or production
- Gen AI Value Delivered: Buyer perspectives on impact and effectiveness