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Firstsource in the news
News, insights, and media coverage from around the world.
Press Releases
News
May 6, 2026
Firstsource Solutions reports fourth quarter and fiscal 2026 results
April 30, 2026
Firstsource partners with Typeface to launch Agentic Marketing Services
April 16, 2026
Firstsource launches Kairos — the operating system powering Intelligence That Operates
April 9, 2026
Firstsource earns 'A' in CDP Supplier Engagement; 'B' in Climate and Water for FY25
April 2, 2026
Firstsource named a leader by Everest Group and NelsonHall in 2026 healthcare payer assessments
March 19, 2026
Firstsource introduces Intelligence That Operates
March 5, 2026
Firstsource awarded top 1% of S&P Global CSA score for ESG included in S&P Global Sustainability Yearbook for third consecutive year
February 5, 2026
Firstsource and Prosper AI partner to enhance healthcare RCM with Voice AI
February 3, 2026
Firstsource Solutions reports third quarter fiscal 2026 results
January 22, 2026
Firstsource tops professional services sector in S&P Global Sustainable1 FY25 ESG and CSA score of 87
January 13, 2026
Firstsource acquires TeleMedik
January 6, 2026
Firstsource recognized as a leader in banking operations by Everest Group and NelsonHall
December 17, 2025
Firstsource recognized as a leader in 2025 NelsonHall NEAT evaluation for CX services transformation
December 15, 2025
Firstsource announces leadership changes to accelerate growth across health plans and provider businesses
December 4, 2025
Firstsource recognized as a global leader in generative AI services in ISG Provider Lens® 2025
November 25, 2025
Firstsource named leader in ISG Provider Lens® 2025 Contact Center – Customer Experience Services
November 13, 2025
Firstsource recognized as a 'Leader' for the second consecutive year in Avasant's mortgage business process transformation 2025 RadarView™
November 11, 2025
Firstsource invests in AppliedAI to power next-generation enterprise automation
November 6, 2025
Firstsource appoints Jagriti Bhattacharyya as General Counsel
November 4, 2025
Firstsource strengthens UnBPO™ vision with strategic investment in Lyzr.ai
November 4, 2025
Firstsource Solutions reports second quarter fiscal 2026 results
October 31, 2025
Firstsource and Monash University sign strategic MOU to advance AI innovation and real-world impact
October 7, 2025
Firstsource recognized at 3rd Prithvi Awards 2025 for ESG excellence
September 15, 2025
Firstsource appoints Kumaran Shanmuhan as Chief Strategy Officer
September 2, 2025
Firstsource named Horizon 3 leader in mortgage reinvention 2025
August 13, 2025
Firstsource and Guidehealth partner to accelerate AI-enabled value-based care innovation for health plans
August 12, 2025
Firstsource awarded Star Performer and Major Contender in FCC 2025
August 4, 2025
Firstsource reaffirms sustainability governance with FY25 ESG report
July 30, 2025
Firstsource Solutions reports first quarter fiscal 2026 results
July 18, 2025
Firstsource to acquire Pastdue Credit Solutions
May 29, 2025
Firstsource launches Gigsourcing platform to transform the future of work
May 22, 2025
Firstsource and Sanas partner to redefine customer conversations with AI
May 5, 2025
Firstsource announces Shamita Mukherjee as Chief Human Resources Officer
April 28, 2025
Firstsource Solutions reports fourth quarter and fiscal 2025 results
March 19, 2025
Firstsource ranked in 99th percentile in S&P Global Sustainable1 CSA
March 6, 2025
Firstsource launches Agentic AI Studio – beyond agentic workflow
March 4, 2025
Firstsource opens new headquarters and AI Innovation Lab in Melbourne, Victoria
February 24, 2025
Firstsource unveils UnBPO™: a bold redefinition of business process outsourcing
February 7, 2025
Firstsource Solutions reports third quarter fiscal 2025 results
December 18, 2024
Firstsource recognized as a 'Leader' in Avasant's mortgage business process transformation 2024 RadarView™
December 12, 2024
Firstsource partners with WebID Group to fortify platform safety and advance tech-driven AI safety solutions
October 28, 2024
Firstsource Solutions reports second quarter fiscal 2025 results
October 22, 2024
Firstsource to build domain-centric large language model for the US mortgage business
October 17, 2024
Firstsource positioned a 'Leader' in Everest Group's healthcare payer business process as a service solutions PEAK Matrix® assessment 2024
October 15, 2024
Firstsource launches FY24 environmental, social, and governance (ESG) report
September 26, 2024
Firstsource positioned as a 'Leader' in lending services operations PEAK Matrix® assessment 2024 by Everest Group
September 23, 2024
Firstsource acquires Ascensos
September 19, 2024
Firstsource sets up operations in Australia and New Zealand
September 16, 2024
Firstsource collaborates with Microsoft to drive digital transformation offerings
July 30, 2024
Firstsource launches Firstsource relAI to drive digital transformation for clients
July 30, 2024
Firstsource Solutions reports first quarter fiscal 2025 results
June 14, 2024
Firstsource Solutions announces Sohit Brahmawar as President and Chief Operating Officer
May 7, 2024
Firstsource Solutions announces Hasit Trivedi as President and Chief Digital and AI Officer
May 3, 2024
Firstsource acquires Quintessence
May 3, 2024
Firstsource Solutions reports fourth quarter fiscal 2024 results
March 19, 2024
Firstsource Solutions identified as a 'Leader' and an 'Innovator' in NelsonHall's CX services transformation NEAT 2024 report
February 16, 2024
Member of S&P Global Sustainability Yearbook
February 7, 2024
Firstsource Solutions reports third quarter fiscal 2024 results
February 1, 2024
Firstsource debuts on Dow Jones Sustainability Index with a 96th percentile rating
November 8, 2023
Firstsource Solutions reports second quarter fiscal 2024 results
October 27, 2023
Firstsource positioned as a Major Contender and Star Performer on Everest Group banking operations – services PEAK Matrix® assessment 2023
October 6, 2023
Firstsource positioned a Leader and a Star Performer - healthcare payer operations PEAK Matrix® Assessment 2023
September 1, 2023
Firstsource Solutions announces Ritesh Mohan Idnani as MD and CEO
April 23, 2025
Noel Felipe, SVP - Healthcare provider solutions for HMP Global Learning Network
February 18, 2025
Firstsource recognized as a ‘Front-Runner’ in Generative AI for healthcare payer by Everest Group
December 4, 2024
Noel Felipe, SVP - Healthcare provider solutions for Health IT Answers
March 1, 2024
Limit financial risk from Medicaid redetermination
February 9, 2024
Ritesh Idnani in conversation with ET Now
December 20, 2023
Automation fills gaps left by revenue cycle talent shortage
December 20, 2023
Improve patient financial experiences and revenue cycle efficiency with automation
November 2, 2023
Everest positions Firstsource as a 'Major Contender'
October 23, 2023
Firstsource’s Head of Europe on how tech adoption can ‘turbo boost’ CX outcomes
October 18, 2023
Firstsource identified as a Leader in the 2023 ISG Provider Lens™ Customer Experience Services Report for Europe
April 25, 2022
How automation helps invoice finance lenders spot and stop fraud faster
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