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What We Do

We provide transformational solutions across the customer lifecycle in Healthcare, Banking, and Communications. Our specialized teams use advanced technology and data analytics to address clients' key challenges and deliver future-focused outcomes.
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Firstsource and Guidehealth Partner to Accelerate AI-Enabled Value-Based Care Innovation for Health Plans
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Who We Are

Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

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Firstsource and Guidehealth Partner to Accelerate AI-Enabled Value-Based Care Innovation for Health Plans
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The Hidden Cost of RCM Fragmentation: Why Healthcare's Vendor Sprawl Crisis Is Eroding Operational Efficiency
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Firstsource Reports Q4FY25 Results
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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

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Firstsource and Guidehealth Partner to Accelerate AI-Enabled Value-Based Care Innovation for Health Plans

Firstsource Awarded Star Performer Major Contender FCC 2025

Firstsource reaffirms sustainability governance with FY25 ESG Report
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Firstsource Solutions

Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

Industries

Banking and Financial services
Healthcare
Utilities
Communications
Media
Retail
EdTech
Private Equity
Technology

Services

Artificial Intelligence
Collections
Consulting
Customer Experience
Digital Platforms and Technologies
IT Services and Solutions
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