The UK Public Sector is facing myriad challenges – from widespread financial restraints, to a dramatically shifting political landscape. Local government decision makers are searching for a low-cost solution that will provide a first-class CX journey for residents.
As a leading business process outsourcing (BPO) and CX Service provider, Firstsource understands these challenges and is equipped to help. By combining digital innovation – such as generative artificial intelligence (GenAI)- and ‘human to human’ engagement, we can ‘Make It Happen‘ for your community.
