Platform-Based Services
Drive agility, flexibility and scale
Streamline workflows. Gain insights.
Drive growth.
Our Educational Technology Services backed by analytics, AI and machine learning focusses on hyper personalized engagement over the lifetime of the learner.
We go beyond study and class time. We focus on the moments of choice, engagement and success. All of the points in the learning journey that go unrecognized but have incredible impact on the entire learner experience.
Platform-Based Services
Streamline workflows. Gain insights.
Drive growth.
Jumpstart innovation and accelerate transformation with modern, efficient operations that deliver outcomes, not just transactions. Transcend traditional workflows, siloed processes and disjointed customer insights with platform-based services that leverage intelligent automation and analytics to streamline processes, make data-driven decisions, and achieve unprecedented growth.
Our intelligent platform-based services automate tasks, reduce manual efforts, and eliminate errors, freeing up resources for strategic initiatives. Advanced automation tools optimize workflows, enhance efficiencies, and drive significant cost savings. Robust analytics capabilities uncover hidden patterns, identify trends and drive innovation.
Stay ahead of the competition, seize new opportunities, and propel your business to new heights.
Our platform-based Digital Intake solution for various input formats across Health Plan functions helps achieve distinct business outcomes. Our Digital Mailroom and Data Capture services are underpinned by Sympraxis® V6, a purpose-built platform for at-scale digital intake operations. Powered by AI/ML, Multi-OCR, RPA, Analytics, Reporting, Process Mining, and a rules-based high-performance workflow engine, it supports highly automated mailroom and data capture processes, corrections and quality audits.
Normal Medicaid enrollment and eligibility processes will resume at the end of Public Health emergency (PHE), forcing States and Health Plans to rapidly complete pending verifications, redeterminations, and renewals. This will not only mean quickly processing significant volume backlogs within mandated timelines but also providing Members relevant support around the redetermination process to prevent disenrollment and protect revenue.
MReD, our modularized Medicaid Redetermination solution, blends digital engagement with proactive outreach to help States and Health Plans drive timely redeterminations even as they focus on the ongoing vaccination drive. It helps members seamlessly navigate the redetermination process, improving outcomes within three months of implementation.
We understand how important it is for you to expedite appeals and grievances and rectify complaints with quick, precise resolution. Our configurable and automated Healthcare Payer BPaaS solution provides unparalleled transparency and business controls for cases – from intake to disposition.
Our platform-based Digital Intake solution for various input formats across Health Plan functions helps achieve distinct business outcomes. Our Digital Mailroom and Data Capture services are underpinned by Sympraxis® V6, a purpose-built platform for at-scale digital intake operations. Powered by AI/ML, Multi-OCR, RPA, Analytics, Reporting, Process Mining, and a rules-based high-performance workflow engine, it supports highly automated mailroom and data capture processes, corrections and quality audits.
Normal Medicaid enrollment and eligibility processes will resume at the end of Public Health emergency (PHE), forcing States and Health Plans to rapidly complete pending verifications, redeterminations, and renewals. This will not only mean quickly processing significant volume backlogs within mandated timelines but also providing Members relevant support around the redetermination process to prevent disenrollment and protect revenue.
MReD, our modularized Medicaid Redetermination solution, blends digital engagement with proactive outreach to help States and Health Plans drive timely redeterminations even as they focus on the ongoing vaccination drive. It helps members seamlessly navigate the redetermination process, improving outcomes within three months of implementation.