RP Sanjiv Goenka Group

Platform-Based Services​

Rising Star in Healthcare Payer BPaaS Services

ISG Provider LensTM
Healthcare Digital Services 2021

BPaaS ​

Big Win in Healthcare BPaaS!

Leading health insurer selects Firstsource for large scale transformation

Our largest Healthcare BPaaS deal

Leading Health Insurer selects Firstsource for large scale transformation

We have recently signed our largest Healthcare BPaaS deal with a leading US Health Insurer. This highly competitive, platform modernization win re-architects the client’s operations by retiring old technology and replacing it with the efficiency of a current, integrated software and service solution.

In addition to providing the latest technology, we will also take complete ownership of running their back-office systems and processes. This deal is reflective of the market’s growing collaboration between technology and business process management organizations in delivering large scale transformational work.

A pivotal deal in Firstsource’s digital journey, our BPaaS solutions for healthcare companies and collaborative approach helped us triumph over the scale of integrated services providers. This is a multimillion deal with a scope of managing core-admin health plan functions bundling Platforms, Technology Services, Business Operations and IT Infra.