Intelligent Automation for Health Plans

Pave the way for intelligent health plan operations

Stay ahead of evolving market challenges, deliver value based care

Advance your digital transformation agenda

As Health Plans tackle the unprecedented impact of COVID – from managing high volumes to meeting new compliance requirements – driving process efficiencies, productivity and scale is more crucial than ever before. Deploying Intelligent Automation can help alleviate the challenges, improving member engagement and outcomes.

A combination of Robotic Process Automation (RPA), Machine learning and Artificial Intelligence (AI), Intelligent Automation enables complex decision making, using not only structured but also unstructured data. Automating unstructured content processes involving text and images allows your staff to move away from repetitive, labor-intensive tasks and focus on what they do best – improving member experience. The benefits of Intelligent Automation are especially powerful in back-office and service activities that involve data collection and processing.

Outcomes delivered

Improved quality

100% quality control with automated checks reduces error rates to zero.

Rapid turnaround

Higher productivity and efficiency result in faster services and higher member satisfaction.

Rigorous security

Robust safety, security and regulatory compliance with automated audit trails and checks.

Greater agility

Seamless flexibility and scalability to meet variable demand, while driving down costs.

Deep insights

Machine Learning and advanced analytics generate important insights to improve both performance and quality.

Lower costs

Little to no manual intervention translates to up to 30% reduction in costs.

Flawless integration

Interoperability and integration between heterogenous systems.

Lower costs

Little to no manual intervention translates to up to 30% reduction in costs.

Rapid turnaround

Higher productivity and efficiency result in faster services and higher member satisfaction.

Improved quality

100% quality control with automated checks reduces error rates to zero.

Rigorous security

Robust safety, security and regulatory compliance with automated audit trails and checks.

Flawless integration

Interoperability and integration between heterogenous systems.

Greater agility

Seamless flexibility and scalability to meet variable demand, while driving down costs.

Deep insights

Machine Learning and advanced analytics generate important insights to improve both performance and quality.

Outcomes delivered​​

Deep insights

Machine Learning and advanced analytics generate important insights to improve both performance and quality.

Greater agility

Seamless flexibility and scalability to meet variable demand, while driving down costs.

Rigorous security

Robust safety, security and regulatory compliance with automated audit trails and checks.

Rapid turnaround

Higher productivity and efficiency result in faster services and higher member satisfaction.

Flawless integration

Interoperability and integration between heterogenous systems.

Lower costs

Little to no manual intervention translates to up to 30% reduction in costs.

Improved quality

100% quality control with automated checks reduces error rates to zero.

Featured solutions

Transformation Advisory

Process mining, reengineering & digitization across functional areas.

Enablement Services

Design and Implementation services underpinned by Automation COE and Factory.

Managed Services

End to end automation services, BOT analytics, exception management.

Extensive automation and healthcare domain expertise to quickly identify best-fit automation opportunities. Our comprehensive solutions include Data Capture and Digitization, Workflow and Robotic Process Automation, AI/ML based solutions, and Operational Analytics.
Partnerships with leading automation platform providers combined with our proven implementation methodologies to optimize investments based on your current and future needs.
Unique remote assessment and implementation methodology to cost effectively scale automation – a critical success factor in the post-pandemic world.
Differentiated commercial models that share risks and guarantee benefits to drive strategic business outcomes.

Explore insights

A leading US health insurer digitizes mailroom operations to improve customer experience

Intelligent Automation for Health Plans: The Perfect Antidote for Post-pandemic Challenges

Talk to us

We’d love to hear about your current business needs and where you’re headed.

This form will put you in touch with our business development team. For all other functions, please click here.
Ready to get in touch and grow your business?
Tell us a little more so we can connect you with the right person
Last step! Let us know which solutions you're most interested in
Connect with us

Download Now

Simply fill out this form to download