Advance your digital transformation agenda
As Health Plans tackle the unprecedented impact of COVID – from managing high volumes to meeting new compliance requirements – driving process efficiencies, productivity and scale is more crucial than ever before. Deploying Intelligent Automation can help alleviate the challenges, improving member engagement and outcomes.
A combination of Robotic Process Automation (RPA), Machine learning and Artificial Intelligence (AI), Intelligent Automation enables complex decision making, using not only structured but also unstructured data. Automating unstructured content processes involving text and images allows your staff to move away from repetitive, labor-intensive tasks and focus on what they do best – improving member experience. The benefits of Intelligent Automation are especially powerful in back-office and service activities that involve data collection and processing.
Outcomes delivered
Deep insights
Machine Learning and advanced analytics generate important insights to improve both performance and quality.
Greater agility
Seamless flexibility and scalability to meet variable demand, while driving down costs.
Rigorous security
Robust safety, security and regulatory compliance with automated audit trails and checks.
Rapid turnaround
Higher productivity and efficiency result in faster services and higher member satisfaction.
Flawless integration
Interoperability and integration between heterogenous systems.
Lower costs
Little to no manual intervention translates to up to 30% reduction in costs.
Improved quality
100% quality control with automated checks reduces error rates to zero.
Featured solutions
Transformation Advisory
Process mining, reengineering & digitization across functional areas.
Enablement Services
Design and Implementation services underpinned by Automation COE and Factory.
Managed Services
End to end automation services, BOT analytics, exception management.
Extensive automation and healthcare domain expertise to quickly identify best-fit automation opportunities. Our comprehensive solutions include Data Capture and Digitization, Workflow and Robotic Process Automation, AI/ML based solutions, and Operational Analytics.
Partnerships with leading automation platform providers combined with our proven implementation methodologies to optimize investments based on your current and future needs.
Unique remote assessment and implementation methodology to cost effectively scale automation – a critical success factor in the post-pandemic world.
Differentiated commercial models that share risks and guarantee benefits to drive strategic business outcomes.
Explore insights
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Case study
Health PlansLeading US Health Plan reduces TAT by over 80% by digitizing mailroom operations
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Whitepaper
Health PlansIntelligent Automation for Health Plans: The perfect antidote for post-pandemic challenges
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Whitepaper
Health PlansDigital Mailrooms: The heartbeat of modern Health Plan operations