Increase resilience and create value with user-centric digital solutions
Agile operations that seamlessly connect your front and back office are key to competitive success in a digital world. Power all of your administrative services with Firstsource’s Intelligent Back-Office Solution that works quietly and efficiently behind-the-scenes. Reengineer and simplify processes and combine intelligent workflows with bots – so your people can do more – across functions such as procurement, finance and accounting, payroll and supply chain.
Improving customer experience is a top priority for BFS and Collections companies. Driving tailored interactions and speedy Complaints Resolution requires agile, error-free back office support services. Check out how we can help you enhance both operational and customer-facing processes
Providers often focus on driving intelligent operations on the clinical side. But the reality is significant opportunities exist in the back office support solutions to improve efficiencies and resilience using tech-led solutions. See how we help leading Providers reinvent their back office support solutions across areas such as Eligibility & Enrolment and Revenue Cycle Management.
As healthcare organizations shift to value-based reimbursement, infusing technology into the back office can bring much needed agility to your IT infrastructure, creating efficiencies and transparency and increasing resilience. Explore our Intelligent Back Office Solutions across Claims Management, Prior Authorization and Provider Data Management.
100+
Global clients
24,000+people
across 39 delivery centers
back office transactions
web chats
email responses
customer interactions
Global healthcare supply chain company sees 10X growth in processing volume of purchase orders
Automating payer audit tracking helped a US Health Plan auto-fix 50% of claims errors
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Share business inquiries below. Looking for something else?
Check out job applications and for employee reference checks.
