Health Plans and Healthcare Services

Take a digital-first approach. Influence every healthcare moment

Fuse healthcare and technology strategies to reimagine healthcare

Break through the noise and uncertainty

We make it easy for you to impact every healthcare moment – big or small – across the zig-zagging customer journey. We combine our domain expertise, process transformation culture, and proven workflow efficiencies with next-gen technologies such as Conversational AI, Robotic Process Automation (RPA) and Analytics to redefine excellence. Leading healthcare organizations trust us to drive innovation as well as their top-line revenues and bottom-line profitability.

Outcomes delivered

$1.2 Mn savings with 27% productivity improvement in Accumulators Reconciliation

$2 Mn savings by eliminating 19% of duplicate claim volume

Slashed unwanted provider inquiry by 20%, improving member and provider experience

Annualized savings of over $1 Mn through reduction of un-processable transactions by over 50%

Savings of $4.8 Mn due to improved financial accuracy and reduced under/over payment

30 min TAT for Order to Cash process, accelerating sales for suppliers and faster order fulfilment for hospitals

‘60 minutes’ response time for treatment administration up from 15% to 54%

Provider satisfaction scores up from 89% to 95%

Unleash the power of digital: Explore our offerings

BPaaS

Elevate the customer experience by driving digital transformation and harnessing underlying process efficiencies.