We have recently signed our largest BPaaS deal with a leading US Health Insurer. This highly competitive, platform modernization win re-architects the client’s operations by retiring old technology and replacing it with the efficiency of a current, integrated software and service solution.
In addition to providing the latest technology, we will also take complete ownership of running their back-office systems and processes. This deal is reflective of the market’s growing collaboration between technology and business process management organizations in delivering large scale transformational work.
A pivotal deal in Firstsource’s digital journey, our solution and collaborative approach helped us triumph over the scale of integrated services providers. This is a multimillion deal with a scope of managing core-admin health plan functions bundling Platforms, Technology Services, Business Operations and IT Infra.
PE-backed healthcare business creates $20 Million EBITDA impact across multiple lines-of-business and geographies
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