Perspectives
Hear from thought leaders, get access to data-driven research and thought-provoking insights, know more about emerging technologies spurring innovation and shaping the future of business.
What I’m also looking for in our model — and what Firstsource provides — is a team of experts who can be real partners with us in driving innovation
Imtiaz Patel, CEO - Baltimore Banner
A Firstsource perspective
Deepan Vashi
EVP & Head of Solutions for Health Plans and Healthcare Services
Handpicked Insights
- Customer Experience
- Customer Experience
- BFSI, CMT, Diversified Industries, Health Plans, Healthcare Providers, Private Equity
HFS Highlight: Firstsource’s newest partnerships target the patient experience for healthcare clients
Editors’ Blog Picks
Although the concept of personalized learning is far from new, technology is taking it to far greater heights, thanks to EdTech providers like Firstsource.
Dr. Susan Aldridge - Firstsource EdTech Advisory Board Member
Revolutionizing Payer Operations: The Power of AI
Check out Firstsource’s video podcast on the impact of AI in healthcare! You’ll discover how AI is making payer operations more efficient, improving decision-making abilities, and enhancing the overall member experience, with insights from Deepan Vashi, Executive Vice President and Head of Solutions for Health Plans and Healthcare Services, Firstsource
Trending Talk
Vipul Khanna
MD & CEO, Firstsource
Sundara Sukavanan
CDO, Firstsource
Randall Shafer
Head - Hospital Business, Firstsource
Shuchika Sahay
CHRO, Firstsource
Nathan Allen
Eligibility Practice Leader, Firstsource
Ashish Chawla
Global Head - Strategic Engagement Group, Firstsource
Tij Nerurkar
Global Head of EdTech, Firstsource
Prashant Achanta
CTO, Firstsource
Conversation on why digital transformation projects fail. How the pandemic has effected digital transformation success and lessons to take forward from successes and failures
On this special Fireside Chat, HFS CEO Phil Fersht talks with Vipul Khanna, the Managing Director and CEO of Firstsource Solutions where Vipul talks about his vision for Firstsource and the industry.
Prashant Achanta, CTO of Firstsource and Sukanya Roy, Head – of GCC & BPM Initiatives at NASSCOM discuss the importance of Digital Customer Experience for organizations.
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Slice of Healthcare podcast featuring Randall Shafer where he discusses how Firstsource helps hospitals connect patients with financial assistance like Medicaid.