Receivables Management for Healthcare Providers | AR Management

Design digitally-led experiences to enhance outcomes

Growing complexities in today’s Healthcare finance arena are becoming the primary source of concern for hospital executives. Make paying for Healthcare easier for your patients while simplifying the financial processes for your staff. Prevent revenue leakage and maximize your net revenue by providing patients with a seamless digital experience that appeals to their personal preferences. Choosing a partner with rich domain expertise and advanced digital solutions allows you to stay ahead of your financial challenges. At Firstsource, we strive to create customized solutions that meet your needs and those of your patients. Our spirited collaborations not only solve your business problems but also create long-lasting relationships with your communities.

Payer billing and follow up
Legacy AR work out
Self-pay early out
Insurance early out
Third party liability and workers’ comp
Out-of-state Medicaid enrollment and billing
Denial prevention and resolution with proprietary tool MPrevent℠
FirstCustomerIntelligence (FCI) voice analytics tool
Propensity to pay scoring tool
Digital patient engagement with proprietary tool MGagement℠

Explore our cloud enabled receivables management solutions

Patient Engagement Portal

Take an omnichannel approach to communicating with patients. Boost engagement levels and improve the patient financial experience

Receivables Workflow Platform

Deploy a unified console for associates to seamlessly mange omnichannel communication and collect customer payments.

Outcomes delivered

Enhanced patient
satisfaction

Improved
net revenue

Increased
self-service

Stronger bottom
line

Outcomes delivered

Enhanced patient
satisfaction

Improved
net revenue

Increased
self-service

Stronger bottom
line

Denial Management and Prevention

Shifting the focus from denial resolution to denial prevention will leave you with more cash on hand and time to focus on your patients. Our Denial management and prevention solution, combines a workflow platform with analytics and support specialists to mitigate unpredicted financial drain.

MGagement^SM

Today’s savvy patients demand intuitive interactions, instant answers, and the flexibility to transact at a time and place convenient to them. With MGagement^SM, our patient-friendly user portal, your patients have total control of their healthcare journey – at their fingertips.

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MPrevent^SM

Shifting the focus from denial resolution to denial prevention will leave you with more cash on hand and time to focus on your patients. MPrevent^SM, our Denial Prevention Solution, combines a workflow platform with analytics and support specialists to mitigate unpredicted financial drain.

“Firstsource (MedAssist) has been a remarkable partner for us. Their propensity to pay scoring and best practices have made a substantial improvement to our self pay performance”

Shari Bailey

Director, Patient Financial Services

The impact of patient financial experience on hospital profitability

Explore insights

A revenue cycle team gets real about denials: 5 things they use to turn the trend in their favor

Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond

Community hospital reduces cost to collect by ~50%

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