RP Sanjiv Goenka Group

Denial Management Solution

A leading hospital system prevented $52 million in denials in the first six months using our denial management solution


Don’t just manage denials, prevent them. Hospitals as writing off 90% more denials as compared to just six years ago. For a hospital with a median bed count of 350, this translates to lost annual revenues to the tune of $3.5 MN*.

Conduct gap analysis – of your goals against your current operating model.

Deliver a roadmap for closing that gap.

Supplement/modify your operating model with tools and resources purpose-designed to achieve better results.


Our Denial Prevention Solution, comprises five distinct modules to help you:

Rev cycle support specialist

Achieve sustainable results with the support of denial prevention and resolution experts skilled in analysis and change management.

Clinical rev cycle support specialist

Drive systemic enhancements with clinical interpretation and change management support for your clinical and business teams.

Analyst and reporting platform

Leverage actionable insights with intuitive visualization and timeliness to enhance decision-making across stakeholders.

Workflow analytics platform

Improve resolution through predictive prioritization (valuation and optimal routing assignment) with our Workflow Platform & Analytics.

Operational best practices

Apply a proven framework purpose-designed to enhance workflows and communication and implement operational best practices.

Explore insights

Part 1: Silent Denials…What you don’t know hurts the patient experience and your bottom line

Part 2: Silent Denials…What you don’t know hurts the patient experience and your bottom line

Part 3: Silent Denials…What you don’t know hurts the patient experience and your bottom line

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    Eddie Monteiro

    Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
    Geetha Krishnan

    Geetha Krishnan

    Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
    Susan Aldridge

    Susan Aldridge

    Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

    Alan Greenberg

    Alan Greenberg

    Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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