RP Sanjiv Goenka Group

Breakthrough Healthcare Consulting strategies for complex RCM challenges

Deploy a high performing, patient-centric revenue cycle

Strengthen revenue performance

The healthcare system, further battered by the pandemic, is in flux. Spiraling consumer out-of-pocket costs and changing expectations require well thought-out RCM strategies and streamlined revenue processes. 

Whether you’re looking to reimagine your RCM strategy or redesign your processes, our Healthcare Consulting Team helps you design and implement transformative solutions wherever you are in your revenue cycle. We balance people, process and technology enablement to address the needs of your patients, Providers, and care delivery systems.

As a leading Healthcare Consulting company, we blend deep healthcare expertise with a data-driven approach to identify improvement opportunities across financial performance, staff productivity and patient experience while reducing administrative care access burden. Our comprehensive Healthcare Consulting services include Assessment, Workflow Redesign, Implementation and Ongoing Support.

Evaluation of scheduling, reminders, E&B checks, estimation, and workforce allocation
Pre-Access Center configuration, centralization of team structure, process workflow, and related functions
Unique remote assessment and implementation methodology to cost effectively scale automation – a critical success factor in the post-pandemic world.

Outcomes delivered

improvement in POS cash collections

reduction in front end denials

increase in Prior Auth productivity

decrease in registration wait times for superior patient experience

No-stop patient navigation for faster access to healthcare services

Smart operations for the next wave of healthcare

Explore insights

Intelligent Automation: Revolutionizing healthcare patient management

3 Key Benefits of Data Analytics for Critical Access Hospitals

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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