Balance rapid response with compliance and quality
With consumers enthusiastically shifting to a contactless economy, accelerating merchant and vendor onboarding holds the key to success. Not only do you want to ensure that you attract the right partners, but you also want to keep them excited about partnering with you. Our dedicated model focuses on the end-to-end merchant and vendor experience, creating an on-boarding and support experience that builds sustainable relationships for long-term success.
How we do it
Identify the right merchant for the platform
Engage merchants and encouraging them to be part of the platform
Create a seamless, friction-free on-boarding process that is technology-enabled and efficient
Train merchants on the platform to optimize compliance, adoption, and value
Provide ongoing support and account management to enhance the merchant or vendor experience
Experience the power of DECC
create anywhere, anytime access to a flexible workforce
enable channel freedom for merchants
harmonize humans and technology
leverage real time dashboards and insights.
Merchant Onboarding with DECC
Put our next-gen Digitally Empowered Contact Center (DECC) to work. It combines the best of what humans and technology have to offer to deliver the moments that matter across the Customer and Merchant Lifecycle – acquisition, onboarding, engagement and retention.