Our ‘Digital First, Digital Now’ approach optimizes business strategies by leveraging diverse technologies including automation, IoT, AI/ML, and cloud-based services underpinned by our people & technology transformation framework to provide new-age solutions & delivery models. This drives an organizational digital ecosystem to enable personalized customer experiences, innovative business models, better business outcomes, and workforce empowerment.
Revenue for the year
ended March 2020,
Y-o-Y growth of 7.1%
EBIT for the year
ended March 2020,
10.8% of Revenues
Net Profit for the year
ended March 2020,
8.3% of Revenues
| Firstsource Solutions Limited | |
|---|---|
| Date of Incorporation | December 6, 2001 |
| Managing Director & CEO | Vipul Khanna |
| Employee Strength | 23,960 (as of September 30, 2020) |
| Revenue | INR 11,877 Million (for the quarter ended September, 2020) INR 40,986 Million (for the year ended March, 2020) |
| Operating Profit (EBIT) | INR 1,358 Million (for the quarter ended September, 2020) INR 4,437 Million (for the year ended March, 2020) |
| Net Profit | INR 1,053 Million (for the quarter ended September, 2020) INR 3,397 Million (for the year ended March, 2020) |
10:30 IST – India
13:00 SGT – Singapore and HK
06:00 UK – United Kingdom
01:00 EST – United States
| India | Other Locations | Playback |
|---|---|---|
| Universal Access Number +91 22 62801356 +91 22 71158159 |
Singapore (toll free) 800 101 2045 |
Playback Numbers: +91 22 71945757 +91 22 66635757 |
| Local access number +91 70456 71221 Available all over India |
Hong Kong (toll free) 800 964 448 |
Playback ID: 90337 |
| UK (toll free) 0 808 101 1573 |
||
| USA (toll free) 1 866 746 2133 |
Firstsource Solutions Limited made a public offer in February 2007 and was listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India on February 22nd 2007. The public issue was for 69,300,000 equity Shares of Rs.10 each for cash at a price of Rs.64 per equity share (which includes a share premium of Rs.54 per equity share), aggregating Rs. 4,435.2 million. The issue has received 358,329 applications for 3,417,911,555 equity shares, resulting in 49.32 times subscription.
The details of the subscription received in the Issue from QIBs, non-institutional, retail categories and employees are as under:
| Category | No. of Applications | No. of Equity Shares bid | Subscription |
|---|---|---|---|
| Qualified Institutional Buyers | 271 | 2,908,733,800 | 71.18 times |
| Non-Institutional Bidders | 777 | 273,426,925 | 40.15 times |
| Retail Individual Bidders | 356,667 | 233,037,730 | 11.40 times |
| Employees | 614 | 2,713,100 | 2.26 times |
Major shareholders in Firstsource Solutions Ltd. includes CESC Ventures Limited (53.77%), ICICI Bank Limited (4.61%), Rakesh Jhunjhunwala (1.29%), Steinberg India Emerging Opportunities Fund Limited (1.98%), HDFC SMALL CAP FUND (7.56%), Mutual Funds (11.17%), Foreign Institutional Investor (7.21%) and Remaining 12.41% of shareholding is widely held among Public.
| Firm | Analyst Name |
|---|---|
| Anand Rathi | Mohit Jain |
| Dolat Capital | Rahul Jain |
| Emkay | Dipesh Mehta |
| ICICI Direct | Devang Bhatt |
| Antique Stock Broking Limited | Vikas Ahuja / Ashish Agrawal |
Firstsource is followed by the analysts listed above. Please note that any opinions, estimates or forecasts regarding Firstsource’s performance made by these analysts are theirs alone and do not represent opinions, forecasts or predictions of Firstsource or its management. Firstsource does not by its reference above or distribution imply its endorsement of or concurrence with such information, conclusions or recommendations.
CRISIL (A Standard & Poors Company) upgraded the company’s Short-Term Rating from CRISIL A2+ to CRISIL A1 and the Long Term Rating from CRISIL A-/Stable to CRISIL A/Stable
| Instrument Category | Earlier Rating | Rating After Upgrade |
|---|---|---|
| Long Term | CRISIL A- / Stable | CRISIL A / Stable |
| Short Term | CRISIL A2+ | CRISIL A1 |
CARE has upgraded the company rating from CARE A- to CARE A (Long-term Bank Facilities) and from CARE A2+ to CARE A1 (Short-term Bank Facilities).
| Facilities / Instrument | Earlier Rating | Rating After Upgrade |
|---|---|---|
| Short-term Bank Facilities | CARE A2+ | CARE A1 |
| Long-term Bank Facilities | CARE A- | CARE A |
CARE has upgraded the company’s commercial paper rating from CARE A2+ to CARE A1
AGM Details – FY 2018-19
Day and Date: Friday, 2nd August 2019
Time: 3.30 p.m.
Venue: Rangsharda Auditorium, Krishna Chandra Marg, Near Lilavati Hospital, Nityanand Nagar, ONGC Colony, Bandra West, Mumbai 400 050 (Route map)
AGM Details – FY 2017-18
Day and Date: Monday, 6th August 2018
Time: 3.30 p.m.
Venue: Ravindra Natya Mandir, Sayani Road, Prabhadevi, Mumbai – 400 025 (Route map)
AGM Details – FY 2016-17
Day and Date : Tuesday, 8th August 2017
Time : 3.30 p.m.
Venue: Manik Sabhagriha, ‘Vishwakarma’ M. D. Lotlikar Vidya Sankul, Opposite Lilavati Hospital, Bandra Reclamation, Mumbai 400 050 (Route map)
AGM Details – FY 2015-16
Day and Date : Tuesday, July 26, 2016
Time : 3.30 p.m.
Venue: Ravindra Natya Mandir, Sayani Road, Prabhadevi, Mumbai – 400 025 (Route map)
AGM Details – FY 2014-15
Day and Date : Monday, August 3, 2015
Time : 3.30 p.m.
Venue: Manik Sabhagriha, ‘Vishwakarma’ M. D. Lotlikar Vidya Sankul, Opp. Lilavati Hospital, Bandra Reclamation, Mumbai 400 050 (Route map)
Resignation of Dr. Shailesh J. Mehta
Dr. Shailesh J. Mehta, an Independent Director of the Company, has resigned from the Board of Firstsource Solutions Limited w.e.f. March 30, 2015.
Resignation of Mr. Haigreve Khaitan
Mr. Haigreve Khaitan, a Non-Executive, Non- Independent Director has resigned from the Board of Firstsource Solutions Limited w.e.f. September 19, 2014.
Resignation of Mr. Ananda Mukerji
Mr. Ananda Mukerji, a Non-Executive, Non- Independent Director has resigned from the Board of Firstsource Solutions Limited w.e.f. August 18, 2014.
Resignation of Mr. K. P Balaraj
Mr. K. P Balaraj, Director has resigned from the Board of Firstsource Solutions Limited w.e.f. May 21, 2014 due to pre-occupation with other business activities.
E-Voting-&-Book-Closure-Notice_Free-Press-Journal_2015
Firstsource was incorporated under the laws of India on December 6, 2001 as ICICI Infotech Upstream Limited.
The company’s name was changed to ICICI OneSource Limited on April 2, 2002 and then to Firstsource Solutions Limited on November 21, 2006.
Firstsource went public on February 22, 2007 at a price of Rs. 64 per share.
Company provides full range of business process management services across the customer life cycle delivered through transaction processing, Customer Relationship Management (CRM), collections and receivables management across Healthcare, Telecom and Banking and Financial Services industries.
5th Floor Paradigm ‘B’ wing, Mindspace,
Link Road, Malad (West),
Mumbai – 400 064
Tel.: +91 (22) 6666 0888
Fax: +91 (22) 6666 0887
Company financial year ends on 31 March.
There can be a few reasons why you may not have received your annual mailing:
Nevertheless, we would be more than happy to send you a packet including the Annual Report and Proxy Statement. Please send your request to complianceofficer@firstsource.com
Please contact us at complianceofficer@firstsource.com
Firstsource equity shares are listed on BSE and NSE in India. The respective codes are as below:
Exchange Codes (NSE & BSE) – FSL
Reuters Code – FISO.BO
Bloomberg Code – FSOL@IN
The Firstsource shares are included on BSE 500 (on BSE) and S&P CNX 500 (on NSE).
Company’s stock price can be found on NSE and BSE respectively. Please refer to the following links:
On NSE: click here
On BSE: click here
Firstsource Solutions Ltd Stock is traded on NSE and BSE, under the trading symbol FSL. To purchase Firstsource stock, please consult a stockbroker.
No.
As a shareholder, you would have opted to receive shareholder communication including annual report in either electronic format (via email) or in physical format (by post). You will have to accordingly change your email address or postal address, as applicable.
If you hold company’s shares in electronic form (Demat form), please contact your Depository Participant (DP) / broker for change of address.
If you hold company’s shares in physical form, please write to company’s Registrar and Transfer Agent along with your DP and Client ID at:
3i Infotech Ltd
Tower#5, 3rd to 6th Floor,
International Infotech Park,
Vashi – 400703, Navi Mumbai
Tel: +91-22-67928000
Fax: +91-22-67928098
CRISIL (A Standard & Poors Company) has rated the company A / Stable (Long term Rating) and A1 (Short-term Rating).
CARE has rated the company CARE A+/ Stable (Long-term Bank Facilities) and CARE A1+ (Short-term Bank Facilities).
For more information, please see “Credit Rating” above.
DELOITTE HASKINS & SELLS LLP
The Consolidated Financial Statements are prepared according to the Ind AS (Indian Accounting Standards)
The Company paid Maiden Dividend of INR 1.50 per fully paid equity share for FY 2017-18 as approved by the Members of the Company at the Annual General Meeting held on 6th August, 2018.
3i Infotech Ltd
Tower#5, 3rd to 6th Floor,
International Infotech Park,
Vashi – 400703, Navi Mumbai
Tel: +91-22-67928000
Fax: +91-22-67928098
In past, the company’s Annual General Meetings (AGM) have taken place at Ravindra Natya Mandir, Sayani Road, Prabhadevi, Mumbai – 400 025.
The venue, exact date and time of AGM is posted on Calendar of Event before the AGM every year.
Ms. Pooja Nambiar
Firstsource Solutions Limited
5th Floor, Paradigm B
Mindspace, Link Road,
Malad – West,
Mumbai 400 064
India
Email: pooja.nambiar@firstsource.com
Tel: +91 (22) 6666 0888
Fax: + 91 (22) 6666 0887
Christensen IR
+91 (22) 4215 0210
dpingle@christensenir.com
Firstsource Solutions Limited
+91 (80) 6633 6075
ankur.maheshwari@firstsource.com
5th Floor, Paradigm B, Mindspace, Link Road, Malad West, Mumbai 400 064
complianceofficer@firstsource.com
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