RP Sanjiv Goenka Group

Transform end-to-end patient experience

Enhance patient engagement and outcomes

Blend digital-first solutions with the human touch

We offer innovative technology and talent solutions to Pharma, Biotech and Medical Device companies – from enabling patient onboarding to delivering outcomes that matter. Our patient-centric solutions and services support the end-to-end patient journey, elevating the patient experience, increasing adherence and providing coordinated care.

Patient Access

Combine highly skilled teams with technology for seamless benefit verification, prior authorization and reporting.


Design therapy-based copay assist solutions that help patients stay on therapy. Reduce their financial burden, elevate access and improve adherence.


Every patient is different. We build flexible solutions for your patient population and disease state using a high touch, hi-tech approach.

Pharmaceuticals & Biotech

Deliver frictionless next-gen patient experiences for superior health and business outcomes. Our services straddle the end-to-end patient journey – Patient Engagement, Medication adherence and remote patient monitoring solutions.

Medical Devices

Full-service revenue cycle management and customer experience solutions, underpinned by Intelligent Automation, helping medical device companies optimize revenues, ensure compliance and drive patient satisfaction.

Global healthcare supply chain company improves TAT by 85%

Firstsource delivers $20M in annual savings for a PE-backed healthcare organization

Explore insights

Clinical trials organization recruits 14,500 patients in 4 months

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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