RP Sanjiv Goenka Group

Bring your big ideas and dreams Aspire. Achieve. Advance.

For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that.

We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH.

Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane.

We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.

If this sounds good to you, join us.


We are a borderless team with professionals
from all over the world. And we are growing rapidly.
Explore our worldwide career opportunities.

Experienced professionals

Disrupt the workplace with your ideas and innovation, inspire, be inspired, and lead from the front.


The world is your oyster. If you’re looking at a global career beyond the ordinary, we’ll help you learn, grow, and succeed.

What’s your passion?

Find your next job at Firstsource

United States | Colorado Springs

Account Representative

United States | Kingston

Healthcare Digital Mailroom Specialist

UK | Derry

Customer Experience Advisor

India | Bengaluru

Senior Software Engineer

India | Bengaluru


Philippines | Cebu


Real people, Real stories

It makes me so proud to be a part of such an amazing team of individuals. Thank you so much for all the cooperation and support in everything we do.

Isabelle Torrence
Engagement Executive, Derby, UK

I am very grateful to Firstsource for the relentless efforts to enable work from home and at the same time making it possible to provide for our families. Thank you so much for keeping everyone safe!

Jamila Diocolano
Associate, Operations, Manila, Philippines

I am proud to work in such a diverse, inclusive and equitable workplace. Our diverse teams make us stronger, as we benefit from seeing and hearing each other’s perspectives when making decisions and collaborating.

Mark Stelmach
GM – Operations, Derby, UK

Working with this Company has helped me grow professionally and personally. I am grateful and proud to be part of this wonderful Company. Thank you Firstsource!

Melvin B. Dela Cruz

Associate, Operations, Manila, Philippines


This year has provided several challenges and I am proud of my team. Their level of optimism and professionalism while servicing student loans is the key to our success. Keep up the great work!

Paul Alguire
Supervisor – Operations, Collections, Amherst, US

This team is the greatest thing that happened in my entire corporate life and I cannot thank them enough for all the happiness and lessons that we have shared together as a team.

Rochellestar Celestial
Process Leader, Customer Management, Cebu, Philippines

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We are proud to have been awarded

Included in 2023 Bloomberg Gender Equality Index 2023

Second consecutive year

Level 3 Disability Confident Leader in the UK

UK Government’s Disability Confident scheme

High Impact Hybrid Learning (Gold)

ETHRWorld Future Skills Award 2022

Most Effective Distributed Workforce (Silver)

UK National Contact Centre Awards, 2022

Investors in People (Gold)

Investors in People Accreditation 2021

Global Teams, One Mission

Browse Open Positions ​


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