RP Sanjiv Goenka Group

Bring your big ideas and dreams

Aspire. Achieve. Advance.

For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that.

We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH.

Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane.

We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.

If this sounds good to you, join us.

Careers@
Firstsource

We are a borderless team with professionals
from all over the world. And we are growing rapidly.
Explore our worldwide career opportunities.

Experienced professionals

Disrupt the workplace with your ideas and innovation, inspire, be inspired, and lead from the front.

Interns/Undergrads/Grads

The world is your oyster. If you’re looking at a global career beyond the ordinary, we’ll help you learn, grow, and succeed.

What’s your passion?

Find your next job at Firstsource

United States | Colorado Springs

Account Representative

United States | Kingston

Healthcare Digital Mailroom Specialist

UK | Derry

Customer Experience Advisor

India | Bengaluru

Senior Software Engineer

India | Bengaluru

CSA

Philippines | Cebu

Associate

Real people, Real stories

It makes me so proud to be a part of such an amazing team of individuals. Thank you so much for all the cooperation and support in everything we do.

Isabelle Torrence
Engagement Executive, Derby, UK
 

I am very grateful to Firstsource for the relentless efforts to enable work from home and at the same time making it possible to provide for our families. Thank you so much for keeping everyone safe!

Jamila Diocolano
Associate, Operations, Manila, Philippines
 

I am proud to work in such a diverse, inclusive and equitable workplace. Our diverse teams make us stronger, as we benefit from seeing and hearing each other’s perspectives when making decisions and collaborating.

Mark Stelmach
GM – Operations, Derby, UK
 

Working with this Company has helped me grow professionally and personally. I am grateful and proud to be part of this wonderful Company. Thank you Firstsource!

Melvin B. Dela Cruz

Associate, Operations, Manila, Philippines

 

This year has provided several challenges and I am proud of my team. Their level of optimism and professionalism while servicing student loans is the key to our success. Keep up the great work!

Paul Alguire
Supervisor – Operations, Collections, Amherst, US
 

This team is the greatest thing that happened in my entire corporate life and I cannot thank them enough for all the happiness and lessons that we have shared together as a team.

Rochellestar Celestial
Process Leader, Customer Management, Cebu, Philippines
 

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#SourceofGood​

We are proud to have been awarded

Included in 2023 Bloomberg Gender Equality Index 2023

Second consecutive year

Level 3 Disability Confident Leader in the UK

UK Government’s Disability Confident scheme

High Impact Hybrid Learning (Gold)

ETHRWorld Future Skills Award 2022

Most Effective Distributed Workforce (Silver)

UK National Contact Centre Awards, 2022

Investors in People (Gold)

Investors in People Accreditation 2021

Global Teams, One Mission

Browse Open Positions ​

Careers

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    Eddie Monteiro

    Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
    Geetha Krishnan

    Geetha Krishnan

    Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
    Susan Aldridge

    Susan Aldridge

    Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

    Alan Greenberg

    Alan Greenberg

    Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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