RP Sanjiv Goenka Group

Privacy Notice US Applicants

The Company, its subsidiaries, and affiliates (as identified to you during your application process), is the company that is recruiting for the job vacancy for which you have applied. The Company will process your personal information as described in this Privacy Notice and will be responsible for complying with applicable data protection laws.

The Company respects your privacy and will treat your personal information as sensitive and confidential. This is to inform you that we will use and share your personal information, as described in this Privacy Notice

Information We Collect About You
When you apply for a job at the Company, we will ask you to provide us with information about yourself so we can evaluate your application. If this information is not provided, our ability to consider you as a candidate may be limited. You may also provide us with information that we have not specifically requested (for example, your resume/CV may contain information about your hobbies and social preferences). All information is provided on a voluntarily basis and you determine the
extent of information that you provide to the Company.

(i) Definitions.
The following definitions may vary by applicable law or state:

  • Personal Information is generally anything that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
  • Sensitive Personal or Private Information is anything that reveals an individual’s personal identifying or private information, such as Social Security number; driver’s license number or state identification card; passport number; account log-in, email address, password or security question and answer that the combination of which permits access to an online account; precise geolocation, racial or ethnic origin, religious or philosophical beliefs, or union membership.

Personal information generally does not include publicly available information lawfully made available to the general public from federal, state or local government records, or widely distributed media.

(ii) Information Collection. The kind of information we collect about you may include the following personal and sensitive personal information:

  • Name, identity and contact details – such as your name, address, email address, telephone, other contact information, personal preferences, account login, password, driver’s license, state identification card or passport number, and geolocation.
  • Employment details – such as details of your employment background, including position, work experience, employment references, pay and other compensation requests, as allowed by law.
  • Background information – such as your educational background including degrees, certificates, transcripts, credit history and/or criminal background screenings (where relevant to your application and permitted under applicable law).
  • COVID-19 data – subject to applicable laws and during the COVID-19 public health pandemic, for workplace health and safety purposes, your COVID-19 vaccine immunization status, and/or negative COVID-19 screening tests (including date and time), prior to accessing any physical location owned, leased, or operated by the Company or as required by contractual obligations for onsite performance of duties and used to conduct company business. In the event this
    becomes necessary, you will be notified of such requirement.
  • Financial Information – such as pay (as allowed by law), tax information, benefits, expenses, company allowances, stock and equity grants.
  • IT Information – such as certain technical information from you about your visit to our website using “cookies” and other similar technologies. For more information, please refer to the Company’s online privacy statement on our website.
  • Any other information in your application that you choose to share with us – such as personal preferences, hobbies, social preferences, etc.

(iii) Sensitive Personal Information & Equal Employment Opportunity
The Company is an Affirmative Action, Equal Opportunity Employer (AA/EOE) and makes all employment decisions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, pregnancy, national origin, age, genetic information, disability, veteran status, or any other legally protected status by federal, state or local law. As an AA/EOE employer, the Company is subject to certain governmental recordkeeping and reporting requirements which require us to invite applicants for employment to voluntarily self-identify specific characteristics including race, gender, veteran, and disability status. Submission of this information is voluntary and refusal to provide it will not subject the applicant to any adverse treatment or denial of employment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those which require the information to be summarized and reported to governmental authorities.

(iv) Information from Other Third Parties
From time to time, we may obtain information about you from public sources or third parties. For example, we may conduct background screenings through a third-party service provider and verify information that you have in your application relating to your education, employment, criminal record, and/or credit history, as allowed by applicable law. You may also choose to provide us with access to certain personal information stored by third parties such as job-related social media sites (for example, LinkedIn). By authorizing the Company to have access to this information, you agree that the Company may collect, store, and use this information in accordance with this Privacy Notice.

We may also obtain and share information through our affiliated companies and group of businesses including the Company and affiliates

How the Company Uses Your Personal Information
The Company will use your personal information for the following purposes:

  • recruitment, selection, evaluation and appointment of job candidates (temporary or permanent) for the job you have applied for and for subsequent job opportunities
  • general HR administration and management (should you become a Company employee)
  • carrying out satisfaction surveys (for example, to manage and improve the recruitment process)
  • application analysis, such as verification of your employment reference(s) that you have provided through background checks and related assessments
  • compliance with corporate governance and legal requirements (for example, to monitor inclusion and diversity efforts and compliance with equal opportunity employment requirements)
  • communication with you and to inform you of current status of your application and future opportunities (unless you have told us that you do not want us to keep your information for such purposes)

Profiling and Automated Decision-Making
The Company may also process your personal data in relation to your application for data and statistical analysis. We may deploy specific technologies for the purposes of enabling certain global level recruiting analysis and diversity monitoring with your consent, where permitted by applicable law, to comply with legal requirements or in the Company’s legitimate interests. The Company does not make any automated decisions in relation to your application without human involvement

Sharing Your Personal Information
We take care to share your personal information only with those who really need it in order to perform their tasks and duties, and only to third parties with a legitimate business need. We may disclose your personal information to the following third parties:

(i) Other Related Group Companies
Your personal information may be shared for the purposes described above with other companies within the Company and its affiliates. For more information about the Company’s global affiliations, please visit our website at www.firstsource.com/about.

(ii) Third-Party Service Providers
We may also share your personal information with third parties who provide services to us such as recruitment agencies, consultants, background services and attorneys. If your personal information is shared in this way, the Company will do so only on a “need-to-know” basis and we will seek to ensure it is only used in connection with the functions or services these parties will be performing for the Company and that your personal information is treated by them in a confidential manner. These service providers that the Company uses may change depending on the particular entity that employs you and may change over time, but we will always seek to ensure that any third parties who handle your personal information will do so in a manner consistent with this Privacy Notice and in accordance with applicable law.

(iii) Other Third Parties
The Company may also disclose your personal information to other third parties including:

  • As necessary to comply with our legal obligations, including in order to respond to a lawful government request, court order, administrative or judicial process (such as a subpoena or search warrant)
  • As necessary to establish, exercise or defend our legal rights
  • As necessary to protect your vital interests (for example, we may need to share your personal information with third parties in the event of an emergency)
  • Where we have otherwise obtained your consent 

Retaining Your Personal Information
We will keep your personal information for as long as necessary in connection with the purposes described in this Privacy Notice and in accordance with the Company’s record retention policy and applicable law, generally at least 1 year. If you wish to learn more, please contact the Company at privacy@firstsource.com.

Security and Confidentiality
We maintain (and require our service providers) to maintain appropriate organizational and technical measures designed to protect the security and confidentiality of any personal information we process. If you have any questions on the security measures that we use to secure your personal information, you may contact us at privacy@firstsource.com.

Your Rights
The Company complies with all laws and regulations. You may have different or additional rights available to you than what is listed below. If you have any questions or concerns regarding your personal information or privacy rights, please contact privacy@firstsource.com.

Job applicants have the following rights, as allowed by law:

  • The right to request the Company delete the personal information collected from you unless required for the Company to comply with legal obligations.
  • The right to know what personal information the Company has collected about you and how it is used and shared.
  • The right to opt-out of the sale or transfer of your personal information.
  • The right to correct inaccurate personal information that the Company has about you.
  • The right to limit the use and disclosure of sensitive personal information collected about you.
  • The right to seek damages for breach of certain sensitive data, as allowed by law.
  • The right to not be retaliated against for exercising any rights under the law.

Your Responsibilities
You are responsible for the information you provide to the Company and that it is honest, truthful, accurate and not misleading in any way. If you provide information concerning any other person such as individuals you provide as references, you are responsible for providing any notices and ensuring your referee consents to the Company collecting and processing that information as described in this

Privacy Notice.
Changes to this Privacy Notice We will only use your personal information in the manner described in this Privacy Notice. However, we reserve the right to change the terms of this Privacy Notice at any time by posting revisions to our website/intranet. If at any time, we decide to use your personal
information in a manner that is different from that stated at the time it was collected, you will be given notice.

Contact the Company
Please contact the Company if you have privacy questions or concerns or wish to make a complaint by sending an email to privacy@firstsource.com. Additional privacy-related information is available,
for U.S. and California residents

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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