Infographics - Firstsource

Delivering moments that matter

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Infographics

Digital First, Digital Now

BFSI

The five key battlegrounds in financial services

Infographics

Digital First, Digital Now, Platform, Automation and Analytics

BFSI

Digital debt collections : The future

Infographics

DECC

BFSI

Managing Debt Recovery & Customer Experience for the World’s Largest Card Issuer

Infographics

DECC

BFSI

Delivering Improved Revenue Recovery for a Leading US Financial Services Company

Infographics

DECC

BFSI, CMT, Emerging segments, Healthcare

Moving Customer Service Operations to an At-Home Model

Infographics

DECC

BFSI, CMT, Emerging segments, Healthcare

The business case for using insourced teams in contact centres

Infographics

DECC

BFSI, CMT, Emerging segments, Healthcare

Work-at-home is the new normal: 3 reasons why it’s time to rethink your customer service staffing model

Infographics

DECC, The Next Normal

BFSI, CMT, Emerging segments, Healthcare

Firstsource COVID-19 response

Infographics

DECC

BFSI, CMT, Emerging segments, Healthcare

Moving Customer Service Operations to an At-Home Model

Infographics

Platform, Automation and Analytics

BFSI

Customer-first Debt Collection is the New Mandate for FinTechs

Infographics

DECC

CMT

Is your business ready for the holiday season?

Infographics

Analytics, Platform, Automation and Analytics

BFSI, CMT, Emerging segments, Healthcare

Speech & Text Analytics : Driving Continual Improvement in CX

Infographics

DECC

CMT

UK media giant increases customer satisfaction by 90%

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