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Customer intelligence helped boost conversions for a leading airline

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Case Study

The client is a multibillion-dollar global telecommunications and mass media conglomerate headquartered in the United States. With a subscriber base of over 28 million customers, it is one of the largest quadruple-play service providers in the country.

Analytics, Platform, Automation and Analytics

CMT

A leading US-based car dealership moves into the fast lane by leveraging outsourcing

Firstsource transformative solutions across three pillars – the client’s technology, processes and people – ensured 32% guaranteed cost savings over five years.
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