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Delivering moments that matter

CX Transformation with AI & Analytics: US Homecare Brand Boosts Efficiency with Firstsource

Health & Beauty Retailer Partners with Firstsource for Insights-Led, Fraud-Resistant CX Transformation

Peak Season CX Uplift: Leading UK Grocer Transforms Service Excellence with Firstsource

Omnichannel in 3 Weeks: Leading Fashion Retailer Rapidly Deploys CRM with Firstsource

Energy Supplier Increases Customer Win-back Success Rates by 60%

Global Energy Company Achieves 99% Adherence and 25% Cost Savings

Energy Company Rapidly Trains 420 Specialists with Week-2 Competency

Energy Supplier Enhances Vulnerable Customer Management and Compliance

Energy Retailer Increases Sales Compliance from 50% to 97%

UK Energy Provider Improves Smart Meter Connect Rates by 30%

Energy Supplier Achieves 42% Reduction in Poor Customer Scores

Transforming Complaint Handling for a Major UK Energy Supplier