A digital-first approach coupled with the human touch
Healthcare systems plagued with data extractions challenges, arduous implementation meetings, burdened IT resources, and long-involved contractual negotiations, are a thing of the past.
Introducing Firstsource Healthcare Cloud, a new, innovative platform in Revenue Cycle Management.
Our integrated Healthcare Cloud solutions span the end-to-end patient financial engagement value chain – Pre-Service, Eligibility& Enrollment, and Receivables Management. The cloud offers Healthcare Providers the flexibility to either deploy the end-to-end solution or choose certain components based on their specific requirements.
These Cloud-native Healthcare Provider services are built to compliment your existing infrastructure and provide patients with a superior user experience. Combining our rich domain experience with intelligent automation we’ve found the proper balance between bot technology and digitally enabled contact center support.
The Cloud-first delivery model optimizes productivity and scalability with turnkey solutions powered by our comprehensive and in-depth cloud platform. Enhance your teams’ collaboration in simplifying the patient experience, while continuously improving healthcare operations to eliminate revenue leakage, streamline care delivery, and focus on activities that improve patient health.
Unlock the power of digital: Explore our offerings
With patient out-of-pocket costs skyrocketing, hospitals struggle to get reimbursed for their services. Through, One Advantage – a Firstsource company, we offer targeted healthcare collections strategies underpinned by AI and analytics, to maximize revenue generation while ensuring a positive patient experience.
Pivot to Intelligent Automation
The pandemic is further straining healthcare provider systems already under pressure from exploding administrative costs, growing staff burnout, and evolving patient expectations. It’s time to challenge the status-quo with Intelligent Automation. Intelligent Automation marries Process mining with Visual Dashboards, Predictive Analytics, AI & ML to drive enterprise-wide process transformation, innovation and growth.