RP Sanjiv Goenka Group

Intelligent Automation Healthcare Provider​

It's time to double down on Intelligent Automation​

Empower your physicians, clinicians, and support staff to deliver outstanding patient care


Hospitals and health systems face unprecedented financial impact as they ramp up services to control the spread of COVID-19, even as they are forced to defer elective procedures – a major source of revenue. Deploying intelligent automation – a combination of Robotic Process Automation (RPA), Machine learning and Artificial Intelligence (AI) – can help alleviate the time, effort and money constraints facing healthcare providers in the new normal.
Intelligent automation elevates RPA capabilities by enabling your system to make more complex decisions using not only structured but also unstructured data. Automating unstructured content processes involving text and images allows your physicians, clinicians and support staff to move away from repetitive, labor-intensive tasks and focus on what they do best – improving patient care and experience. What’s more, given their growing maturity, deploying these technologies requires minimal support from your IT staff.

Outcomes delivered​​

Enhanced decision-making

Predictive operational insights for faster, more accurate decisions.

Exceptional performance

Higher productivity and efficiency and faster services, while reducing costs.

Improved quality

Superior quality with lower levels of human intervention.

Rigorous security

Robust safety, security and regulatory compliance.

Seamless integration

Interoperability and integration between heterogenous systems.

Greater agility ​

Seamless flexibility and scalability to meet variable demand while driving down costs.

Featured solutions​

Transformation advisory

Process mining, reengineering & digitization across functional areas.

Enablement services ​

Design and Implementation service underpinned by Automation COE and Factory.​

Managed services​

End-to-end automation service, BOT analytics, exception management.

Use Cases

Why Firstsource

Solutions and expertise

Leverage our extensive automation and healthcare domain expertise to quickly identify best-fit automation opportunities. Our comprehensive solutions include Data Capture and Digitization, Workflow and Robotic Process Automation, AI/ML based solutions, and Operational Analytics.

Industry-leading partnerships and proven methodology​

Harness our partnerships with leading automation platform providers combined with our proven implementation methodologies to optimize investments based on your current and future needs.

Remote advisory, implementation and managed services​

Cost effectively scale automation by tapping into our unique remote assessment and implementation methodology – a critical success factor in the post-pandemic world.

Innovative commercial models​

Mobilize our differentiated commercial models that share risks and guarantee benefits to drive strategic business outcomes.

Explore insights

Meet CMS price transparency requirements with minimal upfront investment

Driving impact at scale with Intelligent Automation

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