Collection Services

Are you ready to go digital in collections?

Maximize revenue and cash flow

As financial responsibility increasingly shifts to patients, your organization faces significant headwinds in its collections and recovery process. Offered through One Advantage – a Firstsource company, our analytics-driven collections services are designed to drive an empathetic collections experience. Backed by continuous quality monitoring, RPA and voice analytics, our services provide contextual insights across the customer journey to ensure positive customer experiences.
Identify and verify commercial insurance
Confirm and check for Medicaid eligibility
Identify patients with Medicaid qualifiers
Determine patient status in real time
Gather patient eligibility documents via mobile app

Outcomes delivered

Maximized revenues

Enhanced patient loyalty

Safe and secure
compliance practices

Brand protection

Explore insights

Top US Healthcare Provider experiences 15% bump in collections recovery

Top US credit card provider sees 100% increase in potential collections in the top decile

How digital debt collection can drive fintech success

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For patients inquiring about Eligibility and Enrollment Services available through their hospital or health system — Please complete the form below, and a Patient Advocate will contact you shortly.

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