Collection Services

Are you ready to go digital in collections?

Maximize revenue and cash flow

As financial responsibility increasingly shifts to patients, your organization faces significant headwinds in its collections and recovery process. Offered through One Advantage – a Firstsource company, our analytics-driven collections services are designed to drive an empathetic collections experience. Backed by continuous quality monitoring, RPA and voice analytics, our services provide contextual insights across the customer journey to ensure positive customer experiences.
Identify and verify commercial insurance
Confirm and check for Medicaid eligibility