Maximize revenue and cash flow
As financial responsibility increasingly shifts to patients, your organization faces significant headwinds in its Healthcare Collections and recovery process. Offered through One Advantage – a Firstsource company, the analytics-driven Healthcare Collections services are designed with empathy at the core. Backed by continuous quality monitoring, RPA and voice analytics, our Healthcare Debt Collection services provide contextual insights across the consumer journey to ensure positive customer experiences.
Outcomes delivered
Maximized revenues
Driven by analytics, we offer best-fit solutions to customers at the right time on the right channel resulting in improved healthcare debt recovery.
Enhanced patient loyalty
Empathetic and contextualized interaction tailored to the patient’s financial situation, giving them better control over debt repayment.
Safe and secure compliance practices
Stringent adherence to always evolving regulatory mandates for Healthcare Collections services.
Brand protection
Medical debt recovery designed to not only maximize revenues but also offer superior brand protection and build patient loyalty.
