The way Operating Partners facilitate on-the-ground value creation has transformed tremendously over the course of 2020 in response to the pressures of the pandemic.
As financial responsibility increasingly shifts to patients, your organization faces significant headwinds in its collections and recovery process. Offered through One Advantage – a Firstsource company, our analytics-driven collections services are designed to drive an empathetic collections experience. Backed by continuous quality monitoring, RPA and voice analytics, our services provide contextual insights across the customer journey to ensure positive customer experiences.
