Whether you are a Fintech, Consumer Tech, Health Tech or an Ecommerce giant, accelerating disruption and innovation is key to surviving and thriving for the Born Digitals. You rely on data-driven, digital-first operations to drive innovation and differentiation at blistering speeds. We combine top-tier technology with our agile Digital First, Digital Now approach to revolutionize customer management and operations.
Our flexible digital platforms, design thinking methodologies and Digitally Empowered Contact Center (DECC) help you rapidly scale and pivot operations across geographies – delivering outcomes that matter. Spearheaded by a leadership team with extensive experience in working with exponential organizations (ExOs) and a start-up like culture, we put your business and customers at the center of everything we do.
We partner with leading born digital companies across Ecommerce, Buy Now Pay Later (BNPL), and Mortgage, helping them drive exponential speed, agility and growth.
Statistics show that 79% of consumers are unlikely to engage with a brand again, if their complaint is mishandled. Rapidly resolve customer complaints on a channel of their choice using tech-driven insights.
Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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