RP Sanjiv Goenka Group

Streamline. Scale. Safeguard

Scale your digital
business. Globally

Scale your organization efficiently with our domain led solutions. Your consumers will enjoy the very best experience, and the peace of mind that their data is secure and the platform is compliant to the regulations.

Consumer tech, Enterprise tech, and Ecommerce.
We’ve got you covered

Trust & Safety
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Keep your users safe and your platform secure. Our T&S industry leads will help you strengthen your processes, moderate content, simplify compliance and streamline operations, which’ll help protect your reputation. What’s more, you only pay for results.
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Our GenAI services drive innovation at every stage, from data gathering and annotation to rigorous model validation.

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Turn your website traffic into revenue. Whether you’re placing ads, serving ads, or generating revenue from other content, we can add value. Our solutions are designed to streamline and scale your ad operations—from sales and customer support to ad approvals and quality reviews.
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Our Insights, Design Experience, and Advisory (IDEA) team will uncover what your customers really want. And our Digitally Empowered Customer Experience approach will ensure you’re delivering the very best customer experience, every time. All on the one platform.
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Sign up new merchants in record time, simplify billing and payments, and boost debt collection and revenue recovery. Our end-to-end digital revenue management solutions make operations easier, and free up your talent to focus on strategic priorities.

Digital value-chain services that deliver results

40%

reduction in impersonation and infringement

40%

improvement in web traffic via web localization

$85

million+ recovered per month

99%+

quality for content search and validation task

>95%

first time annotation accuracy

Firstsource drives expanded outsourcing partnership with rapid deployment of UK motor finance collections

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Explore Case Studies

E-commerce giant onboards 300 merchants in a quarter with a hybrid model

International payments FinTech saves $3M while improving CX

PE-owned software company boosts CX while saving $4M in costs

Explore insights

Firstsource drives expanded outsourcing partnership with rapid deployment of UK motor finance collections

Achieving 56% Liquidation Success in Digital Collections for a Leading Litigation Firm

Firstsource Delivers Transformative Results for One of the World’s Largest Payment Processors through Empathetic Collections

Firstsource Solutions Reports Second Quarter Fiscal 2025 Results

Let’s get started

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Check out job applications and for employee reference checks.

Let’s get started

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Check out job applications and for employee reference checks.

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