We integrate our in-depth domain knowledge with AI/ML classification models and Intelligent Automation to develop a deeper understanding of every patient’s needs and their unique barriers to care. Our unique digital engagement solution is based on the holistic 3P Framework (Prevent, Predict, Process). It leverages AI/ML-based classification of patient patterns to map the patient journey and send proactive, personalized refill alerts. In the process, we engage patients, Providers, and community pharmacists with interactive videos, live coaching, self-administration, pain management and so on to improve adherence.