RP Sanjiv Goenka Group

Firstsource impact

Helping communities stay ahead of challenges

Our commitment to making a difference

As a purpose-driven company, we are committed to being there for people in the moments that matter, not only in the way we do business but also beyond. We understand that we operate in an increasingly borderless world, and we take our commitment to environmental and social responsibility seriously. As a global leader, we are bringing the strength of our resources, people, and practices to support CSR initiatives across education, healthcare and the environment around the world.



We’re working hard to ensure that deprived and marginalized sections, especially women and children, acquire the right skills to avail employment through specialized training-led workshops and virtual counseling programs.


We’re lending a healing touch with our preventive healthcare initiatives, food donation campaigns, and fund raising and awareness drives in the areas of cancer care, mental health, and physical well-being.


We are driven by a sustainability mindset at the workplace with actions directed towards fighting climate-change through tree plantation initiatives, supporting disaster-relief programs, and organizing clean-up drives.

In the spotlight

Volunteering for ‘Dare to Care’

Members of the leadership team from Louisville office, KY, had a great time volunteering at a major local food bank’s Mobile Pantry event.

Fundraising activities in aid of Northern Irish Cancer Care

Firstsourcers at the Derry office organized fundraising activities in aid of Northern Irish Cancer Care and to support Tommy McGlinchey, a Firstsource veteran battling chronic illness.

Visiting senior-citizen home

Firstsourcers from the Trichy office visited ‘Kangaru Karunai Illam’, senior citizen home sheltering 40 elderly citizens. The team donated daily provisions and spent quality time with them.

High impact CSR initiatives

2020 Impact

As we work to empower people around the world, we are committed to transparently showcasing our contributions and reporting our progress.

45+ Project initiatives

Make an impact, join Firstsource.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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