RP Sanjiv Goenka Group

Mortgage

Reimagine the mortgage experience

Digital mortgage solutions coupled with the human touch to maximize borrower impact

Partner with Sourcepoint. Deliver in the moments of truth

The post-COVID mortgage market poses significant challenges to lenders and servicers – from navigating continued uncertainty to meeting evolving borrower and regulatory requirements. Adaptability combined with flexibility and scalability are key to success in the next normal.

Our digitally enabled solutions help leading financial institutions and mortgage companies in the UK and the US accelerate cycle time, minimize risk and enhance compliance across the mortgage value chain. Spanning Origination, Underwriting, Title, Post-closing, Servicing and Collections, the solutions blend emerging technologies such as Robotic Process Automation and Machine Learning with the human touch to elevate the borrower experience.

“We at [Bank], and I personally, genuinely appreciate the consistently superior service that we receive from Sourcepoint. Among other things, it is the ability of the team to coordinate requests like these that undoubtedly makes Sourcepoint one of our very best vendors.”

Unit Manager, Direct Consumer Lending
Regional US Bank

Stay Ahead with Firstsource

Expertly crafted solutions spanning the mortgage lifecycle

25+years delivering market-leading mortgage solutions

End-to-end & component mortgage solutions

Customer centric solutions anchored by our ‘Digital First, Digital Now’ approach

Omnichannel customer contact and analytics

Right shore delivery – onshore, offshore or hybrid

Firstsource Academy – real time associate access to relevant digital learning products in the mortgage domain

Intelligent Automation for mortgage companies

Mortgage companies are under pressure on multiple fronts – from tackling increasing loan volumes to growing consumer expectations for rapid, personalized support. Meeting these requirements demands flexible, agile, scalable operations – one that reimagines processes from front-end customer experiences to back-end operations.

But getting started on Intelligent Automation can be daunting. What business objectives are best served through automation? What are the best-fit technologies? How to quantify benefits?

Explore insights

Thriving in the post-pandemic era Part 1: Unlocking value with Intelligent Automation

The future of mortgage lending: what will it look like in 2030?

PE-owned mortgage lender achieves $24M cost savings with right-shore operations

10 Million+

Mortgage loan underwriting
decisions per year

100,000+

Borrower contacts per year

5 of Top 10

US mortgage lenders serviced

Largest UK

Mortgage lenders serviced

10 Million+

Mortgage loan underwriting
decisions per year

100,000+

Borrower contacts per year

5 of Top 10

US mortgage lenders serviced

Largest UK

Mortgage lenders serviced

RPA helps leading US mortgage provider stay ahead by improving associate productivity

Sourcepoint helped the client automate high volume, repetitive tasks in its loan set-up, guaranteeing complete data accuracy and improving agent productivity by 250%.​

RPA helps leading US mortgage provider stay ahead by improving agent productivity

Sourcepoint helped the client automate high volume, repetitive tasks in its loan set-up, guaranteeing complete data accuracy and improving agent productivity by 250%.​

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    Geetha Krishnan

    Geetha Krishnan

    Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
    Susan Aldridge

    Susan Aldridge

    Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

    Alan Greenberg

    Alan Greenberg

    Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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