Millions of individuals have lost their Medicaid coverage as states have resumed redetermination – the majority due to procedural reasons.
Helping eligible individuals maintain Medicaid coverage requires immediate action and personalized assistance. With Firstsource Medicaid Redetermination services, you can quickly connect with your members to support renewal and ensure continuity of care.
Improve member communication and outreach with multi-channel outreach
Move from a reactive member follow-up mode to proactive digital engagement – from Day 1
Convert potential member disenrollment and revenue-at-risk scenarios into continuity of care and revenue maximization
100% Member Coverage and reminders to take action
Education and awareness
Reduced calling effort by 50% to 60%
High touch advocacy program
Incremental Digital push of 40% – 60%
Our modular Medicaid Redetermination solution blends digital engagement with proactive outreach, helping you reach your members with critical information about renewal, and improve response rates within 30 days of implementation. With our scalable, compliant, and flexible solution, you can pursue a course of action that best fits your business needs.
Improve engagement with a seamless, personalized experience.
MReD – our modular Medicaid Redetermination solution – blends digital engagement with proactive outreach, helping you get closer to your members and improving outcomes within 30 days of implementation. With our scalable, compliant and flexible solution, you can pursue a course of action that best fits your business needs. Leverage your existing systems or deploy our stand-alone solution. Implement one or more modules or utilize the turnkey solution. The choice is yours.
The ready-to-go platform leverages our Medicaid managed clients and CAC staff expertise to reduce your administrative burden while enhancing the member experience.
Years experience across Providers and Plans
Eligibility determination for Medicaid and other LOBs for members visiting the hospitals
Medicaid Enrollment & Eligibility approvals in 2020 alone
Certified Application Counsellors
Medicaid members served in top national plans