News Categories: Press Releases
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Firstsource Group USA Inc. to Open New Center in Louisville
Telecom, media management center to create 300 new jobs Governor Steve Beshear today announced Firstsource Group USA will open a new call center in Louisville. The project, which will provide management solutions to telecommunications and media companies, will result in more than 300 full-time jobs and a $1.2 million investment.
Firstsource & BskyB Partnership Wins Outsourcing Excellence Award 2014
Fourth Time Win for Firstsource Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, has won the Outsourcing Centre’s Outsourcing Excellence Award 2014 for Best Partnership with its client BSkyB, the UK’s leading entertainment and communications company. This is the fourth time that Firstsource has
Web Chat to Become the Next Wave of Customer Management Adoption, According to Firstsource Survey
While half (54 percent) of U.S. consumers still prefer to use the phone to resolve a customer service issue, over 67 percent think web chat will eventually become more widely used, according to a new survey conducted by Firstsource Solutions, a global provider of business process management services. The survey
Dinesh Jain, Chief Financial Officer, Firstsource Solutions Wins CFO India’s 4th Annual CFO100 – Roll of Honour
Firstsource Solutions Limited (NSE: FLS, BSE: 532809), a global provider of customized business process outsourced (BPO) services to the banking & financial services, telecom & media and healthcare sectors, today announced that their Chief Financial Officer, Mr. Dinesh Jain has won CFO India’s 4th Annual CFO100 Roll of Honour 2014
Firstsource reports Fiscal 2014 revenues of ₹31,059 million
Y-o-Y growth of 10.2% Operating EBIT of Rs2,864 million Up Y-o-Y by 49.8% PAT (profit after tax) of Rs1,930 million Up Y-o-Y by 31.6% EBIT and PAT margins expanded by 2.4% and 1% respectively during the year Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management
Firstsource announces the launch of First Smartomation
New user-friendly process automation that helps maximize productivity and effectiveness Firstsource Solutions Limited (NSE: FLS, BSE: 532809), a global provider of customized business process outsourced (BPO) services to the banking & financial services, telecom & media and healthcare sectors, today announced the launch of First Smartomation – its proprietary process
Firstsource reports Third Quarter Fiscal 2014 revenues of Rs.7,998 million
Up Y-o-Y growth of 12.1%, Q-o-Q by 1.1% Operating EBIT of Rs.742 million Up Y-o-Y by 44.6%, Q-o-Q by 7.4% PAT (profit after tax) of Rs.483 million Up Y-o-Y by 16.5%, Q-o-Q by 7.9% Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services company
Survey Shows Domestic Landline Has Not Yet Reached the End of the Line
63% of UK adults use their domestic landline at least once a week One in three over 55s use their domestic landline every day Only seven per cent of UK adults never use their domestic landline 68 per cent of UK adults use their domestic landline for phoning family 63%
Firstsource achieves Investors in People Silver standard
Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of business process outsourced (BPO) services, is proud to announce that it has been accredited with Investors In People (IIP)Silver standard for its UK operations. The IIP accreditation applies to Firstsource’s seven UK delivery centers, as well as the company’s home-based workers – totalling
Firstsource UK Contact Center Staff Raise Funds for the Philippines
Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of business process outsourcing (BPO) services, has contributed to the international fund-raising efforts for victims of the recent typhoon in the Philippines. As a leading BPO company, with over 1,700 staff in two centers in the Philippines, Firstsource UK employees wanted to show
