News Categories: Press Releases
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Firstsource’s Customer Intelligence Service Receives 2014 Technology Leadership Award at Ventana Research Summit
Award recognizes the company’s First Customer Intelligence solution leveraging Verint technology Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, today announced that it has been named a 2014 Technology Leadership Award Winner for Information Technology Innovation in the category of Operational Intelligence by Ventana
Firstsource Call Center in Colorado Springs to Remain Open
Company to hire over 100 people for call center work Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced its call center in Colorado Springs will remain open and the company will be hiring over 100 call center representatives to handle work for a new client in
Firstsource and giffgaff win two awards at National Outsourcing Association’s Outsourcing Professional Awards
Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded both Best Outsourced Customer Service Team and Best Business Process Outsourcing Team at the National Outsourcing Association’s (NOA) Outsourcing Professional Awards 2014. Firstsource was
Firstsource Boosts Musical Talent with new ‘Inspire Choir’
One of Northern Ireland’s largest private sector employers, Firstsource Solutions hit the right notes in Derry/ Londonderry earlier today as it launched a new choir for its employees with a little help from local songbird and ‘The Voice’ contestant Rachael O’Connor. The ‘Firstsource Inspire Choir’ is open to all employees,
Firstsource reports First Quarter Fiscal 2015 Revenues of Rs 7,556 million
Y-o-Y growth of 5.1% Operating EBIT of Rs 755million Up Y-o-Y by 21.0% PAT (profit after tax) of Rs 532million Higher Y-o-Y by 29.7% Both EBIT and PAT margins expanded by 1.3% on Y-o-Y basis On a Q-o-Q basis the Revenue is down by 5.1% and PAT is down by
Firstsource launches First WF Suite
New service offering to enhance effective resource management and drive operational savings Firstsource Solutions Limited (NSE: FLS, BSE: 532809), a global provider of customised business process management (BPM) services to the banking & financial services, telecom & media and healthcare sectors, today announced the launch of First WF Suite, a
MedAssist Earns Seventh Consecutive HFMA Peer Review Designation
MedAssist, a leader in revenue cycle management solutions, and a wholly owned subsidiary of Firstsource Solutions, today announced it has earned aHealthcare Financial Management Association (HFMA) Peer Review Designation for the seventh consecutive time. The HFMA’s Peer Review program is designed to help healthcare executives identify high-quality products and services
Firstsource Named “Innovator of the Year” for Excellence in Voice of Customer Analytics
Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced it has been named by Verint® Systems(NASDAQ: VRNT) as the 2014 “Innovator of the Year” for excellence in voice of the customer analytics. The award recognizes Firstsource’s Aparajita Gupta, Vice President of Customer Interaction Analytics, for the development
Firstsource and giffgaff win Outsourcing Partnership of the Year at European Call Centre & Customer Service Awards
Firstsource wins award for second consecutive year Firstsource Solutions (NSE: FSL, BSE: 532809), a leading global provider of Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded the accolade of “Outsourcing Partnership of the Year” in the European Call Centre & Customer
Firstsource among Fastest Growing Indian Companies in the UK
Scores high in Grant Thornton UK LLP report Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, is ranked 15th in the UK’s top 41 fastest-growing Indian companies list, published by business and financial advisers Grant Thornton UK LLP. As well as being the highest
