News Categories: Press Releases

Firstsource Recognized In IAOP 2014 Global Outsourcing 100®

Firstsource Solutions (NSE: FSL, BSE: 532809), a leading global provider of Business Process Management (BPM) services, has been ranked 12th in the International Association of Outsourcing Professionals® 2014 Global Outsourcing 100® Rankings. IAOP recognizes Firstsource’s efforts in industry-specific services, customer relationship management and transaction processing across industries like Telecommunications & Media,

Award Winning Mobile Network Provider giffgaff Renews Contract with Firstsource

giffgaff, the mobile network provider, is continuing to develop its partnership with Firstsource Solutions, a leading customer experience expert, with a three-year contract extension. The contract signifies a renewed commitment to providing excellent member management services for the network provider. A ‘virtual’ operator with no high-street presence, giffgaff offers exciting

Synexus Partners With Firstsource to Enhance the End-to-End Clinical Trial Experience

Synexus, the world’s leading Site Management Organisation (SMO), has appointed Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), an RP-Sanjiv Goenka Group company and a global provider of customized Business Process Management (BPM) services, to review and support its customer communication touchpoints across the UK with the aim of

Firstsource adds 1,200 new staff to Derby operations following Sky deal

Looking to apply for one our our new roles? Click here   Firstsource Solutions, the UK’s leading customer experience expert, yesterday welcomed over 1,200 new employees to its Derby site. The new roles come as a result of Firstsource expanding its partnership with telecommunications and media giant, Sky. Firstsource has

Firstsource Solutions announces over 300 new jobs in Cardiff

Firstsource Solutions, the UK’s customer experience expert, has announced that it will create more than 300 new jobs as it opens its 2nd contact centre in Cardiff. The new centre at Oakleigh House comes 4 years after the opening of Firstsource’s flagship facility in the city which currently employs 1,000

Firstsource Boosts Intraday Performance through Real-Time Alerting from WorkFlex

Firstsource Solutions Limited (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), an RP-Sanjiv Goenka Group company and a global provider of customized Business Process Management (BPM) services, in partnership with WorkFlex Solutions, the industry leader in Intelligent Intraday AutomationTM for contact centers, has reported significant improvement of intraday performance as

Firstsource appoints firstlight to amplify brand engagement

firstlight has been appointed to manage external communications for Firstsource, a leading global business process outsourcing company. Firstsource works with companies to help improve customer experience and address business challenges across the banking, financial services, healthcare, telecommunication and media sectors. Its clients include some of the world’s leading and most

Firstsource Reports Third Quarter Fiscal 2016

Firstsource Reports Third Quarter Fiscal 2016 Revenues of Rs 8,178 million Q-o-Q growth of 3.2%, Y-o-Y growth of 8.9% Operating EBIT of Rs 845 million Up Q-o-Q by 5.5% and Y-o-Y by 13.3% PAT (profit after tax) of Rs 670 million Up Q-o-Q by 8.4% and Y-o-Y by 16.6% At

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