News Categories: Press Releases

Firstsource shortlisted in North East Contact Centre Awards 2017

As published by North East Contact Centre Awards We’re delighted to announce that we’ve been shortlisted in four categories in this year’s North East Contact Centre Awards! The news follows our recent wins at the GSA Awards, UK Customer Experience Awards, ECCCSA Awards and our most recent shortlisting in the

Firstsource reports Second Quarter Fiscal 2018 revenues of Rs 8,730 million

Firstsource Reports Second Quarter Fiscal 2018 Revenues of Rs 8,730 million EBIT of Rs 934 million PAT of Rs 688 million   Kolkata, November 01, 2017: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, reported its consolidated

Firstsource Solutions wins gold at the Global Sourcing Association Awards

Firstsource Solutions, the UK’s customer experience expert, has taken home the award for BPO Contract of the Year at this year’s Global Sourcing Association (GSA) Awards for its ongoing work with Sky. Now in their fourteenth year, the GSA Awards celebrate and showcase the best in the sourcing industry, from

Firstsource Solutions wins gold at the UK Customer Experience Awards

Firstsource Solutions, the UK’s customer experience expert, has won gold in the Large Contact Centre category for its Cardiff centre at this year’s UK Customer Experience Awards. Firstsource’s Kath Chivers, Vice President – Sales Operations, also won the CX Professional of the Year category at the awards on Friday. Now

Firstsource celebrates Investors in People accreditation

Firstsource Solutions, was among the 69 organisations celebrating Investors in People (IIP) accreditation at a presentation ceremony held at Belfast Castle on 20 September. Since 1991, Investors in People has set the standard for better people management. The Standard defines what it takes to lead, support and manage people well.

Firstsource Shortlisted in the CCA Excellence Awards 2017

As published by the CCA We are thrilled to announce that we’ve been shortlisted for three categories in another prestigious award – the CCA Excellence Awards 2017! The news follows our recent announcements that Firstsource has also been shortlisted in the European Contact Centre and Customer Service Awards 2017, Global

Firstsource to Hire 300 New Positions in Colorado Springs

Firstsource Transaction Services, LLC announced its contact center, located at 5725 Mark Dabling Blvd., Ste. 200, Colorado Springs, CO 80919, is hiring 300 new customer care representatives to join its award-winning team. The new hires will focus on providing top-quality customer experiences and improving processes for the company’s healthcare client

Firstsource reports First Quarter Fiscal 2018 revenues of Rs 8,777 million

Firstsource reports First Quarter Fiscal 2018 revenues of Rs 8,777 million Y-o-Y de-growth of 1.8%; Constant Currency growth at 6.0% EBIT of Rs 853 million PAT of Rs 654 million   Mumbai, August 08, 2017: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and

Firstsource Solutions creates 500 new jobs in Middlesbrough

Firstsource Solutions UK, the UK’s leading customer experience expert, is set to grow its operations in Middlesbrough this year by creating up to 500 jobs in the area. The jobs are being created as a result of recent Firstsource client wins.The new roles, which include customer service agents, team leads

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