Our Educational Technology Services backed by analytics, AI and machine learning focusses on hyper personalized engagement over the lifetime of the learner.
We go beyond study and class time. We focus on the moments of choice, engagement and success. All of the points in the learning journey that go unrecognized but have incredible impact on the entire learner experience.
Firstsource Solutions, was among the 69 organisations celebrating Investors in People (IIP) accreditation at a presentation ceremony held at Belfast Castle on 20 September. Since 1991, Investors in People has set the standard for better people management. The Standard defines what it takes to lead, support and manage people well.
As published by the CCA We are thrilled to announce that we’ve been shortlisted for three categories in another prestigious award – the CCA Excellence Awards 2017! The news follows our recent announcements that Firstsource has also been shortlisted in the European Contact Centre and Customer Service Awards 2017, Global
As published by ECCCSA We’ve been shortlisted in three categories at the European Contact Centre and Customer Service Awards 2017! We’re delighted to announce that Firstsource is in the running for three awards at the European Contact Centre and Customer Service Awards (ECCCSA) 2017. Firstsource has been nominated for the
Firstsource Transaction Services, LLC announced its contact center, located at 5725 Mark Dabling Blvd., Ste. 200, Colorado Springs, CO 80919, is hiring 300 new customer care representatives to join its award-winning team. The new hires will focus on providing top-quality customer experiences and improving processes for the company’s healthcare client
Firstsource reports First Quarter Fiscal 2018 revenues of Rs 8,777 million Y-o-Y de-growth of 1.8%; Constant Currency growth at 6.0% EBIT of Rs 853 million PAT of Rs 654 million Mumbai, August 08, 2017: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and
Firstsource Solutions UK, the UK’s leading customer experience expert, is set to grow its operations in Middlesbrough this year by creating up to 500 jobs in the area. The jobs are being created as a result of recent Firstsource client wins.The new roles, which include customer service agents, team leads
As published by Awards International We’ve been shortlisted for the UK Customer Experience Awards 2017! Firstsource is in the running to win the Best Financial Services – Banking and Investment category for its work at its Middlesbrough centre, Contact Centre (Large) for its work at its Cardiff site, and the
Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Centre Outsourcing (CCO) PEAK Matrix™ Assessment 2017 London, 13 July 2017: Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Contact Centre Outsourcing (CCO) PEAK Matrix™ Assessment 2017. The positioning recognises Firstsource’s
As published by Global Sourcing Association We’ve been shortlisted for the GSA UK Awards! We’re delighted to announce that we’ve been shortlisted for three categories in this year’s Global Sourcing Association UK Awards. We are in the running to win Financial Services Outsourcing Project of the Year, BPO Contract of
Firstsource recognised as a “Major Contender” in the Banking BPO – Service Provider Landscape by Everest Group’s PEAK Matrix™ Assessment 2017 London, 27 June 2017: Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in the Banking BPO – Service Provider Landscape by Everest Group’s PEAK
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