News Categories: Press Releases
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Firstsource Recognised for Industry Excellence at Frost & Sullivan 2015 Asia Pacific Best Practices Awards
Global provider of customised BPM services wins Contact Centre Outsourcing Customer Value Enhancement honour. Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company has won the Frost & Sullivan Asia Pacific Best Practices Award for Customer Value Enhancement
Firstsource secures win at UK Customer Experience Awards 2015
Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, has won two prizes at the UK Customer Experience Awards 2015 held in London recently. Firstsource, which serves the Healthcare, Telecom & Media and Banking & Financial Services industries,
Firstsource launches university- accredited degree
Offering customer contact management employees the opportunity to gain a college degree with leading business school. A new partnership announced today between Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company that employs 24,000 people worldwide, and Ulster
New survey shows importance of customer service when renewing mobile contracts
Customer service is becoming increasingly important as a reason why people renew their mobile phone contracts, a new survey published today shows. Despite handset upgrades enticing those who hanker for the latest tech – the new iPhone 6S is expected to be launched today (9 September) – the survey shows
Firstsource reports First Quarter Fiscal 2016 revenues of Rs 7,469 million
Firstsource reports First Quarter Fiscal 2016 revenues of Rs 7,469 million Y-o-Y de-growth of 1.1% Operating EBIT of Rs 725 million Down Y-o-Y by 4.1% PAT (profit after tax) of Rs 564 million Up Y-o-Y by 5.9% On a Q-o-Q basis the Revenue is down by 0.9% and PAT is
Firstsource Solutions Adding 200 Positions at its Colorado Springs Facility
Company on hiring spree to support new business growth in the region. Firstsource Solutions, Ltd. announced its call center in Colorado Springs will be hiring up to 200 customer care representative positions. Firstsource in Colorado Springs provides customer care outsourcing to clients in the healthcare and financial services industry. “We’ve
NICE Partners with Firstsource Solutions to Enhance the Customer Experience
NICE Systems (NASDAQ: NICE) a worldwide leading provider of real-time analytics solutions, and Firstsource Solutions Limited(NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, today announced a partnership. As part of the partnership, Firstsource will leverage on the robust capabilities of
Firstsource Tackles The Challenges of Alcohol in the Workplace
More than 1200 employees at Firstsource Solutions in Derry/Londonderry are taking part in an innovative health programme designed to increase awareness around alcohol in the workplace. The ‘Drink, Work and Me’ initiative, supported by Big Lottery Fund, is being run in partnership with Business in the Community (BITC), Addiction NI,
Firstsource Celebrates Inspirational World of Work Insight
The Schools’ Business Partnership is delighted to announce that Firstsource, a global, award winning provider of business process outsourcing (BPO) services recently concluded its second successful year of the Skills @ Work programme for students of Moville Community College. This initiative provides firsthand insight into the business world to senior
Firstsource Reports Fiscal 2015 Revenues of Rs.30,347 Million
Y-o-Y de-growth of 2.3% Operating EBIT of Rs.3,086 million Up Y-o-Y by 7.7% PAT (profit after tax) of Rs.2,343 million Up Y-o-Y by 21.4%, EBIT and PAT margins expanded by 95 bps and 150 bps respectively during the year At its board meeting held in Kolkata today, Firstsource Solutions Limited (NSE:FSL,
