News Categories: Press Releases

Firstsource to Create 200 New Jobs in The North East

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is creating up to 200 new jobs in the North East. The roles will be split between their Fountain Court site in Middlesbrough and a second location in Sunderland. The new jobs are as a result

Firstsource Wins Three Awards at Welsh Contact Centre Awards 2015

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that it has won a trio of prizes at the Welsh Contact Centre Awards 2015 – more than any other prizewinner at the event in Cardiff. The awards, held for the first

WorkFlex Solutions partners with Firstsource Solutions

Intelligent Intraday Automation Suite Optimizes Contact Center Staffing & Performance Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, and WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centers, today announced an agreement to deploy the WorkFlex Manager suite

Firstsource and giffgaff win at National Outsourcing Association Awards

Fifth award in a row for partnership Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities and High-Tech Outsourcing Project of the Year at the National Outsourcing Association (NOA) Awards 2014.

Firstsource’s Customer Intelligence Service Receives 2014 Technology Leadership Award at Ventana Research Summit

Award recognizes the company’s First Customer Intelligence solution leveraging Verint technology Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, today announced that it has been named a 2014 Technology Leadership Award Winner for Information Technology Innovation in the category of Operational Intelligence by Ventana

Firstsource Call Center in Colorado Springs to Remain Open

Company to hire over 100 people for call center work Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced its call center in Colorado Springs will remain open and the company will be hiring over 100 call center representatives to handle work for a new client in

Firstsource Boosts Musical Talent with new ‘Inspire Choir’

One of Northern Ireland’s largest private sector employers, Firstsource Solutions hit the right notes in Derry/ Londonderry earlier today as it launched a new choir for its employees with a little help from local songbird and ‘The Voice’ contestant Rachael O’Connor. The ‘Firstsource Inspire Choir’ is open to all employees,

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