Services: Platform, Automation and Analytics

5 benefits Healthcare Providers can reap by streamlining denial management through Intelligent Automation

Administrative operations are the backbone of any successful organization, including hospitals and healthcare institutions. However, manual Provider back-office operations overload employees with tedious, time-consuming, and never-ending processes.  Operational processes such as scheduling appointments, processing insurance claims or submitting a prior authorization, are not only physically straining the hospital administrative staff

Customer-first debt collection is the new mandate for fintechs

Fintechs often tread a thin line when it comes to debt collections – balancing mounting loans on one end, while striving to deliver a superior customer experience they are known for, at the other. A complex regulatory landscape for fintechs further hurts debt collections, hampering recovery and increasing cost to

Meet CMS price transparency requirements with minimal upfront investment

How Healthcare Providers can use automation to meet CMS price transparency quickly and cost-effectively Centers for Medicare & Medicaid Services (CMS) has mandated that hospitals meet price transparency requirements by January 1, 2021, for 300 commonly shopped services. To comply with this requirement,  adapt, and respond to highly likely changes

Navigating the next normal with Extreme Automation

Forward-looking companies will potentially get more done in the next 18 months than they have accomplished in the last 10 years. Forced to adapt almost overnight to the ‘next normal’ in the post-COVID world, savvy companies are thinking divergently to meet customer and employee needs. They are building new ways to

RPA vs cognitive automation: Understanding the difference

As the race to outperform the competition heats up, automation is taking over many processes in the business world. But with different types of automation such as Robotic Process Automation (RPA) and cognitive automation swirling around, it is hard for businesses to figure out which technology to invest in. “What

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