Services: Platform, Automation and Analytics
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Intelligent Automation in record-to-report: Top 4 use cases
Is your Finance and Accounting (F&A) team bogged down by routine, repetitive, low-value tasks? Is the cycle time for closing and reporting high? Does it require significant manual reconciliation and data maintenance? Are your executives hampered by the lack of meaningful reporting? If you are witnessing any of these challenges
Digital debt collections : The future
Firstsource’s intuitive next-gen digital services are built upon three pillars: empathy, insight, and agility.
Digital Debt Collection: An effective collection strategy for the digital age
A quick guide on best practices in debt recovery with automated solutions Why is everyone talking about Digital Debt Collection services? Consumer debt in the US has increased nearly $2.3 trillion since the peak of the Great Recession in 2009—increasing across almost all debt products to top $14 trillion in
Automate remittance posting: Crank up your revenues
As the pandemic further compresses margins, Providers are increasingly asking the question: how can we improve the efficiency of Revenue Cycle Management (RCM) operations using technology? One clear possibility is automating Remittance Posting. According to the 2019 CAQH Index, the medical industry spent $6 billion on remittance advice (RA) processing,
Five leadership lessons for leading transformation
Leadership advice from 120 senior executives who’ve done it
5 reasons we are able to guarantee business transformation outcomes
In a survey by Firstsource, 100 senior leaders scored a recent transformation initiative they’d led against a range of different factors. The research also identified five factors in business transformation that particularly require senior executive attention. One way we show our commitment to partnership is by guaranteeing business outcomes for
Intelligent Automation for Health Plans: The perfect antidote for post-pandemic challenges
Intelligent Automation matters more than ever
How digitalizing debt collection can transform results for lenders
The digital age demands lenders to rethink their debt collection processes as they try to balance competing priorities in a constantly evolving landscape. Today’s consumer expects customized interactions – using a channel of their choice. They also look for self-service options and demand greater value. On the other hand, companies
Driving impact at scale with Intelligent Automation
Hospitals do everything they can to address the spike in healthcare demand and maintain their levels of service quality. But the reality is they continue to grapple with staffing shortages, supply chain interruptions, and communication/monitoring issues. Healthcare Providers are already constrained by tightening cash flows and shrinking revenues due to
Digital Mailrooms: The heartbeat of modern Health Plan operations
Take the traditional mailroom. A typical Health Plan mailroom receives 120,000 pieces of mail every month. A vast majority of the paper-based communication – from application submission and policy changes to claim forms and notifications is processed manually, They are also inundated with incoming data and documents in multiple formats.
