Tag: Healthcare
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AI-First Health Plan Operations
Practical AI Deployments can Enable Health Payers to Improve Efficiencies, Cut Costs, and Improve Stakeholder Experiences While media pundits speculate on the future of AI, for healthcare payers, AI can be a very practical tool enabling them to increase operational efficiency, cut administrative costs, and improve member experiences. The key
Delivering Better Outcomes with a Modern Patient Financial Experience
Modernizing the financial experience is about more than payment: it requires a comprehensive approach that includes pre-registration activities and extending the streamlined digital experience into the point of care. Consumers today manage many complex transactions digitally, from applying for home loans to buying cars. Yet getting clear information about the
Firstsource Named Leader in Payer Digital Transformation Services and Rising Star in Payer BPaaS Services in ISG Provider Lens™ 2021
Recognized for delivering a digital-first pathway that improves member care and business outcomes. Mumbai, India | Louisville, US, January 31, 2022: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has been named a Leader in the Payer
Digital Patient Engagement: Helping Uninsured Americans Gain Access to Care
Identifying the right payer before a healthcare service is provided and billing on time, reduces costs, prevents bad debt and maximizes reimbursements and revenue. Recent data from the CMS indicates that Medicaid enrollment grew by nearly 10 million between February 2020 and January 2021. The jump was precipitated by a
HFS Highlight: Firstsource’s newest partnerships target the patient experience for healthcare clients
The HFS Research provides an analysis of how digital optimization with Firstsource’s 3P’s framework will drive business outcomes for healthcare firms and how Firstsource is bolstering its Digitally Empowered Customer Experience (DECX) and industry-focused capabilities with its recently announced partnership with Zappix and Uniphore. Access the research to know more
