Enterprise Claims in the Cloud (BPaaS)

Firstsource automates your workflows, makes claims processing faster and more accurate, enables superior claims analytics and fraud protection and delivers superior customer care from our contact centers across the US.

Increase claims agility, cost savings and accuracy in a secure, integrated cloud environment

Today’s complex, fast-paced healthcare payer environment demands better support for a wide variety of new payer business models, increased claim processing efficiency, robust prevention fraud and abuse, and an outstanding customer experience.

We’ve partnered with Ebix Health, a leader in cloud-based technology for the insurance and financial industries, to helps payers reduce the time and infrastructure expense associated with administrative operations by moving them into a secure cloud network—while making it quick and easy to access business critical data.

Once Ebix takes your capital-intensive, infrastructure-heavy core administration operations and moves them to the cloud, Firstsource automates your workflows, makes claims processing faster and more accurate, enables superior claims analytics and fraud protection, and delivers superior customer care from our contact centers across the US.

Stay Ahead

Together, Firstsource and Ebix provide advanced claims processing and leading-edge capabilities

We work across business analytics, claims administration, systems integration, and data management, helping payers :

  • Gain operational flexibility
  • Improve workflow efficiency
  • Prevent fraud and abuse
  • Increase claims processing speed and accuracy
  • Integrate cloud-based customer care and fraud prevention
  • Gain on-demand access to centralised data
  • Engage and support customers via web portals, IVR and more
  • Manage provider data and patient care information

Why Firstsource?

"Leader" in the IAOP Outsourcing 100 List for 2017

This prestigious designation is granted only to the best and most disruptive BPO companies

Trusted by FTSE 100 & Fortune 500 companies

We believe in long term partnerships - over half of our clients have been with us for 7 years or longer

18,000+ people in 38 global delivery centers

We deliver 24/7 customer support aided by advanced analytics, RPA and cutting-edge technology

Ready to get in touch and grow your business?
Tell us a little more so we can connect you with the right person
Last step!
Let us know which solutions you're most interested in

 

Let's Talk

Related Pages

Healthcare Claims Administration

For healthcare payers, we provide best-practice workflows, technology and support for efficient healthcare claim processing thereby delivering improved customer experience resulting in growth and increased revenue.

Member Enrollment, Billing and Eligibility

Firstsource's member enrollment, billing and eligibility support services enable healthcare payers to deliver high-quality services while remaining profitable and competitive.

Provider Data Management and Credentialing

Firstsource’s healthcare provider data management and credentialing services leverage secure data management, leading-edge automation and skilled personnel to ensure always accurate data.