UK Customer Experience Awards

Winner: Technology & Telecoms (NOW TV and Firstsource)
Silver award in the ‘Engaging Customers Online’ (giffgaff and Firstsource)

Winner: Technology & Telecoms (NOW TV and Firstsource)
Silver award in the ‘Engaging Customers Online’ (giffgaff and Firstsource)

UK Customer Experience Awards

‘CX Professional of the Year’ – Kath Chivers
‘Contact Centre of the Year’ – Cardiff

‘CX Professional of the Year’ – Kath Chivers
‘Contact Centre of the Year’ – Cardiff

Asia Pacific HRM Congress Awards

‘Organisation with Innovative HR Practices’

‘Young HR Professional’ (Saurabh Louis, DGM – Human Resources)

‘Organisation with Innovative HR Practices’
‘Young HR Professional’ (Saurabh Louis, DGM – Human Resources)

Asia’s Best Employer Brand Awards

‘Best B-school recruiting programme’

‘Organisation with Innovative HR Practices’

‘Best HR Strategy in line with Business’

‘Best B-school recruiting programme’
‘Organisation with Innovative HR Practices’
‘Best HR Strategy in line with Business’

Welsh Contact Centre Awards

Outsourced Contact Centre of The Year

Outsourced Contact Centre of The Year

Aer Lingus Viscount Awards in association with Ulster Business

Winner ‘Employee Champion’

Winner ‘Employee Champion’

Business In The Community Northern Ireland Awards

Employer of Choice 2016

Employer of Choice 2016

World HRD Congress Awards

Deepti Mittal (SVP HR, Firstsource) won the Women Super Achiever Award

Deepti Mittal (SVP HR, Firstsource) won the Women Super Achiever Award

Mega Corporate Film Festival and Awards

Top 5 finish for our corporate film on Diversity and Inclusion

Top 5 finish for our corporate film on Diversity and Inclusion

UK Customer Experience Awards

Winner: Business Change or Transformation – Transformation at the Heart (NOW TV and Firstsource)
Silver award in the ‘Technology and Telecoms – Amazing Customer Experience’ (giffgaff and Firstsource)

Winner: Business Change or Transformation – Transformation at the Heart (NOW TV and Firstsource)
Silver award in the ‘Technology and Telecoms – Amazing Customer Experience’ (giffgaff and Firstsource)

National Outsourcing Association

Firstsource and giffgaff ‘Innovation in Outsourcing Award’

Firstsource and giffgaff ‘Innovation in Outsourcing Award’

Frost & Sullivan Asia Pacific Best Practices

Won for Customer Value Enhancement in the Contact Centre Outsourcing Domain

Won for Customer Value Enhancement in the Contact Centre Outsourcing Domain

Industries

Services

Resource Type

Insights

Awards & Accolades

View By

View By

Industries

Services

Download Now