Citizen development is more than just a buzzword.
In the past, developing and implementing digital solutions was the exclusive preserve of IT. They’ve rolled out a whole host of productivity-boosting, problem-solving apps to support the workforce. Citizen development turns this on its head — by encouraging people on the floor who do the work to identify pain points and design their own automation solutions — using low-code and no-code (LCNC) tools.
Unlike IT, citizen developers automate jobs they themselves do, vastly reducing the gap between supply and demand, leading to high impact automation, faster roll-out and adoption, and robots that are useful to colleagues.
Citizen development presents a unique opportunity for organizations to bridge the gap between the growing demand for automation and the shortage of skilled staff to develop these solutions.
Currently, 50% of business process automation projects fail. Why is that?
The truth is – automation initiatives are plagued by several common pitfalls. Here’re just a few:
Apart from this, 91% of employees believe their organization should be more willing to invest in digital and technology skills training. The gap is also felt by senior leadership teams, with two-thirds fearing their organization is facing a digital skills shortage.
You won’t be surprised to learn that 84% of companies say digital skills are more important to their business in 2021 than two years ago. But you might (and should) be alarmed to discover that in the last six years, the UK saw a 40% drop in young people leaving university with relevant technology skills. No wonder 76% of businesses think that the digital skills gap could further hit their profitability.”
Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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