Sorry, you need to enable JavaScript to visit this website.
Skip to main content

Firstsource and Stonewall partner to support LGBT inclusion

Firstsource joins LGBT group Stonewall’s Diversity Champions programme

Stonewall works with over 700 organisations in the private, public and third sector

 Firstsource pledged its support to diversity and inclusion and become a member of the Diversity Champions programme, run by lesbian, gay, bi and trans equality charity Stonewall.

From our research we know that almost 70 per cent of LGBT people who are out at work feel more supported by their managers, compared to those who aren’t.

Firstsource to provide digital customer support for BBC Worldwide’s ‘buy-to-keep’ service

Firstsource Solutions, a leading customer experience expert outsourcing company, has been appointed by BBC Worldwide to provide bespoke ‘digital customer support’ for its newly-launched BBC Store ‘buy-to-keep’ programming service.

The commercial arm of the media corporation has launched the BBC Store, which has made over 7,000 hours of programming available for customers to own and access by download or through streaming. Over 50 hours of programming are being added each week.

MedAssist and Gaffey Healthcare Partner to Enable Better Financial Results for Hospitals and Better Patient Experiences

MedAssist, a provider of revenue cycle solutions for hospitals, and Gaffey Healthcare, a provider of automation technology for hospital revenue cycle, today announced a partnership. The partnership enables MedAssist hospital customers a path to improve their net revenue position. MedAssist will begin leveraging the Gaffey AutoStatus technology to achieve greater efficiency in parts of the claims management process.

Firstsource Solutions named Employer of Choice at Business in the Community Northern Ireland Awards

Firstsource Solutions, the UK’s customer experience expert, has won the Employer of Choice Award for the second time at the annual Business in the Community Northern Ireland Awards.

Over 500 business people attended the ceremony at Belfast Waterfront Hall on the 2nd of June. The awards recognise the corporate social responsibility of leading companies in eight categories across Northern Ireland. Firstsource previously won the Employer of Choice award in 2013.

Firstsource Solutions named Employer of Choice at Business in the Community Northern Ireland Awards

Firstsource Solutions, the UK’s customer experience expert, has won the Employer of Choice Award for the second time at the annual Business in the Community Northern Ireland Awards.

Over 500 business people attended the ceremony at Belfast Waterfront Hall on the 2nd of June. The awards recognise the corporate social responsibility of leading companies in eight categories across Northern Ireland. Firstsource previously won the Employer of Choice award in 2013.

Firstsource completes acquisition of ISGN’s Business Process Outsourcing Division

Firstsource Group USA Inc., wholly owned subsidiary of Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a RP-Sanjiv Goenka Group company and a global provider of customized Business Process Management (BPM) services, today announced that they have completed the acquisition of the BPO division of ISGN Corporation™ (“ISGN”), a leading provider of end-to-end technology solutions to the U.S. mortgage industry.

Firstsource Recognized In IAOP 2014 Global Outsourcing 100®

Firstsource Solutions

(NSE: FSL, BSE: 532809), a leading global provider of Business Process Management (BPM) services, has been ranked 12th in the International Association of Outsourcing Professionals® 2014 Global Outsourcing 100® Rankings. IAOP recognizes Firstsource’s efforts in industry-specific services, customer relationship management and transaction processing across industries like Telecommunications & Media, Banking and Financial services , Healthcare in the US, UK and India markets.